Certified Medication Technician & Direct Support Professional
Resume:
Elvia Abdussamadi
Certified Medication Technician
District Heights, MD 20747
*************@*****.***
Professional Summary
1. Experienced Direct Support Professional, Certified Medical Technician; Licensed Driver. Updates MAR, PCP, and Medical Records Binders for persons I assist, schedules and accompanies persons to medical and dental appointments, observes and reports activities during shift; meal preparation, administers prescribed medications at designated times; light housekeeping, ability to adapt to fast-paced, meet deadlines; no error environment; willing to work changing shifts as needed. Able to recognize and take steps to meet customer needs to include assessing and responding to customer complaints and taking appropriate action; ensure customer satisfaction by providing prompt and friendly service.
• Strong organizational and communication skills; ability to work independently as well as work as a part of a team; utilize Microsoft Office to create documents and complete projects; ability to learn new areas of responsibility as well as adapt to change; able to develop good working relationships with all levels of an organization; able to contribute to a professional and pleasant atmosphere. Authorized to work in the US for any employer
Work Experience
Direct Support Professional
Catholic Charities of Baltimore-Anne Arundel County, MD October 2021 to Present
Assist developmentally disabled adults in becoming independent in life and social skills applications in a residential environment. Administer prescribed oral and topical medications. Maintain medical records. Assist with Health Care Professional Appointments. Observe any changes in client behavior and report them to the appropriate staff. Team Player. Ability to provide PRN services as needed. Ability to use Hoyer Lift with additional staff,
Retiree
Retired-Suitland, MD
June 2017 to October 2021
Retired from work force.
Case Manager
PG County Department of Social Services-Temple Hills, MD May 2012 to October 2017
Assess, interview, and evaluate customers to determine eligibility for social service programs. Prepare and submit applications for program approval. Review and update peer application processing to meet state acceptance guidelines.
Customer Service Representative
American Diabetes Association-Alexandria, VA
February 2004 to May 2008
Analyzed customer needs; investigated and solved customer complaints; presented information to customers; composed memos and newsletter articles. DSP (Direct Support Professional)
Education
Business Administration (A.A.)
Kaplan University-Ames, IA
June 2008 to March 2010
Business Administration (Associate's degree)
High school diploma or GED
Business Administration (A.A.S.)
Skills
• Intake Experience
• Social Work
• Caregiving
• Computer skills
• Autism Experience
• Hoyer lift
• Computer literacy
• Medication Administration (3 years)
• Microsoft Excel
• Live chat
• Cooking (5 years)
• Patient care
• Clerical experience (10+ years)
• Time management
• Crisis Management
• Sales
• Negotiation
• Productivity software
• Microsoft Word
• Home care
• Driving
• Cleaning
• Microsoft Office
• Behavior management
• Group home experience
• Microsoft Outlook
• Call center experience
• Conflict management
• Meal preparation (5 years)
• Assisting with ADLs
• Google Workspace
• Executive administrative support
• Writing skills
• Microsoft Access
• Resident's rights
• Typing
• Research
• Working with people with developmental disabilities
• Personal vehicle (delivery method)
• CPR
• Case Management (5 years)
• Developmental Disabilities Experience (3 years)
• Direct support
• Administrative experience
• Management
• Communication Skills (10+ years)
• Recruiting
• Crisis Intervention
• Record keeping
• Senior care
• First aid and CPR
• Data collection
• Word processing
• Technical Proficiency
• Individual / Group Counseling
Certifications and Licenses
Driver's License
CPR Certification
First Aid Certification
Certified Medication Technician
March 2025 to January 2027
Authorized to issue prescribed oral medication, check temperature, blood pressure, weight, and apply topical creams as needed per instructions of Registered Nurse. Caregiver Certification
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