Senior AR Quality & Revenue Cycle Analyst
Resume:
KOKILA SHANMUGAM
Trichencode, Namakkal Dt, Tamil Nadu – 637215
************@*****.***
Professional Summary
Detail-receivable leadership. processes efficiency. oriented across operations, Proven and multiple track experienced including record projects. of AR AR handling Skilled calling, Quality in payment end-Analyst client to-communication, end with posting, revenue a strong reporting, cycle background and management and improving team in accounts process (RCM) Work Experience
Senior Quality Analyst
Arpina Solutions Pvt Ltd, Erode May 2021 – May 2025
Led through a team visual and reports. enhanced collaboration by clearly communicating complex findings
Monitored team performance and provided quality feedback for process improvement.
Analyzed insurance denials, rejections, and pending claims to ensure timely resolution.
Generated ageing reports and Monthly performance report for Management review
Worked on Quality check and delivered with 100% accuracy
Specialized cycle management in charges team Entry and payment posting processes as part of the revenue
Ensured compliance with HIPAA and client-specific guidelines. Senior Associate – AR Caller
Omega Healthcare 2020
Worked in client mail response management team in the Authorization department.
Generated weekly Authorization completion status report for client meeting Process Associate - AR Caller
Global Healthcare 2019
Started supported initial revenue leaning processes. in Medical billing and grown as Massive performer in Ar Caller Education
Bachelor of Science in Physics
Vivekanandha College of Arts and Science, Elayampalayam, Namakkal, Tamil Nadu May 2016
Key Skills
• End-to-End RCM Handling
Eligibility verification Rejections Payment Posting Charge Entry Denial Management Multiple Report Generation Claim Transmission AR Follow ups /Calling Team Handing Software Proficiency
Imagine EnableMD Epics
Intergy CollaborateMD Agastha
ModMed ECW Advance MD
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