Remote Call Center & Virtual Assistant Professional

Heather Portwood

*** *** ** *** *

Carrollton, IL 62016

PROFESSIONAL SUMMARY:

Accomplished and energetic LPN with solid history of achievement in nursing. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include but not limited to are communication, project management, data entry, accounting, and making ALL deadlines down to every precise detail. Then turned customer service rep from home. Queen of the virtual world.

SKILLS;

- excellent communication wit people, very punctual and persistent in everything I do.

- critical thinking

Coordination

Mathematics

Computers and Electronics

- Active Listening

- Reading Comprehension

-Judgement and Decision Making

-Administrative and Management

EXPERIENCE:

LPN 3/14 - 12/14

Barton Stone Home- Jacksonville, IL

I cared for residents including but not limiting giving medicines and seeing to their needs being met.

LPN 2/08 - 7/12

Jerseyville Manor

I for seen the needs of my residents were met and passed medicines. Also had 7-9 CNAs working under me at all times.

Accord Healthcare.

EDUCATION:

Licensed Practical Nurse May 2011

Lewis& Clark Community College-Godfrey IL

- GPA 3.9

- Graduated top 5% of her class

-Graduated with honors

Virtual Assistant 9/2019

Click Earners Achieved the certification of Virtual Assistant.

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