EDUCATION
KENT MILLER
CREDIT MANAGER/ANALYST
CONTACT
***********.***@*****.***
Blue Springs, MO 64015
https://www.linkedin.com/in
/kent-miller-cba-4b471216?
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SKILLS
• Policy Development
• Client Relationship
Management
• Risk Mitigation
• Workflow Coordination
• Procedure Enforcement
• Credit Evaluation
• Analytical thinking
• Quantitative skills
• Teamwork and collaboration
• Problem-solving
• Excellent communication
• Team leadership
• Problem-solving aptitude
• Contract negotiation
UNIVERSITY OF MISSOURI -
KANSAS CITY
Bachelors of Arts
NATIONAL ASSOCIATION
OF CREDIT MANAGMENT
Credit Business Associate
WORK EXPERIENCE
PROFESSIONAL SUMMARY
Results-driven individual with expertise in developing and driving successful financial strategies. Proven track record in analyzing financial information, forecasting trends, and managing budgets to increase profits. Skilled in accurately reporting financial data to internal and external stakeholders, developing and implementing financial plans, and managing risk. Exceptional problem-solving and communication skills. Proven track record of coaching / building team's / developing talent. Upbeat, analytical, and resourceful professional with strong foundation in financial principles and credit risk management. Well-versed in analyzing financial statements and utilizing credit scoring systems. Aiming to drive optimal credit decisions and contribute to financial stability of organization.
CH Robinson Worldwide - Eden Praire, MN 01/2006 - 03/2025 Credit Manager
Extended credit limits to customer accounts / assigned payment terms for Fortune 200 company
Liaised with leadership to manage high-risk credit situations Reviewed aging report to monitor accounts receivables and initiate collection activities on accounts with past due balances Established and maintained credit policies and procedures Prepared operational and risk reports for management analysis Approved, rejected and coordinated approval and rejection of lines of credit
Established and maintained relationships with individual and business customers and provided assistance with problems these customers may encounter
Extensive long term interaction with D&B / experience with DNBi Recruited staff members and oversaw training programs Policy Development
Client Relationship Management
Risk Mitigation
Workflow Coordination
Procedure Enforcement
Credit Evaluation
Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams. Negotiated payment plans with delinquent customers to minimize losses while maintaining
positive client relationships.
Work cross-functionally with sales, management, and other departments to maintain effective
operations.
Participated in internal audits to ensure adherence to corporate guidelines and regulatory requirements related to credit management activities.
Built a high-performing credit management team with a strong focus on collaboration, accountability, and continuous development. Morton Salt - Overland Park, KS 04/2025 - 07/2025
Credit Analyst - Contractor
Evaluated customer’s credit profiles / provided recommendations to upper management for course of action after assessment of each customer. Approximately 2,000 customers reviewed.
Provided presentations to VP of Finance with results and recommendations based on credit evaluation - risk assessments. Provided input on what steps might be required with credit policy if company was to go public.