Customer Service & Data Entry Specialist Resume

ELIZA MORENO

***************@*****.*** 325-***-**** ABILENE, TX 79603

Summary Compassionate Personal Care Assistant skilled in cash handling and customer relationship management. Proven track record of delivering exceptional service while ensuring client safety and comfort. Strong ability to build rapport with clients and address their needs effectively.

Skills Cash handling

Point of sale operation

Inventory management

Transaction accuracy

Product knowledge

Customer relationship management

Experience Personal Care Assistant 06/2019 - 03/2025 Outreach Home Health Care Abilene, Texas

Assisted clients with daily living activities and personal hygiene tasks. Provided companionship and emotional support to enhance client well-being. Administered medications and monitored clients for health changes. Maintained a clean and safe environment for clients at home. Cashier 03/2017 - 03/2018

Burlington Coat Factory Department Store ABILENE, TX Maintained cleanliness and organization of the checkout area. Handled cash, credit, and gift card payments accurately. Collaborated with team members to ensure smooth store operations. Provided exceptional customer service to enhance shopping experience. Resolved customer complaints professionally and promptly. Customer Service Representative 01/2011 - 10/2013

Cooperative Response Center ABILENE, TX

Resolved customer complaints by identifying issues and providing timely solutions. Conducted follow-up calls to ensure customer satisfaction after issue resolution. Answered customer inquiries and provided accurate information regarding products and services. Provided excellent customer service to resolve customer complaints in a timely manner. Education and

Training

Bachelor Of Science (BS): Psychology/Addiction 04/2021 Southern New Hampshire University Hooksett, NH

Associate Of Science (AS): Addiction Counseling 01/2018 Texas State Technical College Abilene, TX

High School Diploma 05/1986

Abilene High School Abilene, TX

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