Front Office & Administrative Dental Specialist

EILEEN TIMMERMAN

Surprise, AZ ***** 623-***-**** *******@*****.***

Professional Summary

Experienced Front Office Dental Professional with a strong background in both administrative and clinical roles. Skilled in Dentrix, patient scheduling, insurance verification, treatment coordination, and billing. Dedicated to delivering excellent patient service while ensuring efficient and compliant office operations.

Core Competencies

• Patient Scheduling & Communication

• Insurance Verification & Credentialing

• Treatment Planning & Coordination

• Billing, Claims & Payment Collection

• Dentrix Data Entry & Record Management

• HIPAA & OSHA Compliance

Professional Experience

Lameh’s Denture Center – Sun City West, AZ

Front Office Assistant Apr 2024 – Present

– Manage scheduling, patient intake, and front office operations.

– Perform insurance verification, billing, and claims follow-up.

– Prepare treatment plans, coordinate scheduling, and financial arrangements.

– Maintain accurate records in Dentrix and ensure compliance with office standards.

– Serve as the primary point of contact for patients in a specialty prosthodontic practice. Good Day Dental – Goodyear, AZ

Front Office / Dental Assistant Apr 2012 – Feb 2023

– Transitioned from clinical to front office responsibilities.

– Scheduled appointments, managed patient records, and verified insurance benefits.

– Handled billing, claims, and payment collections.

– Provided chairside assistance and radiography support as needed. Dr. Dana Scafaru, DDS – Sun City West, AZ

Dental Assistant Jun 2002 – Nov 2011

– Assisted chairside with general dental procedures.

– Captured and developed digital and film X-rays.

– Educated patients on oral hygiene and post-op instructions.

– Supported scheduling, insurance verification, and record management. Education & Certifications

• Certificate in Dental Assisting – The Bryman School of Arizona, Phoenix, AZ

• Certified Dental Assistant (CDA)

• Arizona Radiology Certification

• Coronal Polishing Certificate

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