Independent Contractor - Customer Service & IT Support Specialist

Mary F. Allen

**** ********* **** **

Unit ***

Charlotte NC 28211

980-***-****

**********@*****.***

Education: Frostburg State University 2002-2005 Criminal Justice, BS

Employment History:

Allfam,LLC 05/11-Present Independent Contractor

Customer Service- Advertising and Marketing. IT. HelpDesk. Recruiter Contract preparation; meetings with clients; conference calls; travel; uploading contracts to online company database. Part time/occasional work.

Arise 04/10-Present Independent Contractor- Customer Service. Work from home.

AT&T 05/23-9/24 Customer Service/ Sales- provided white glove customer service; resolved billing issues. Worked with dual screens and multiple applications. Work from home.

COMPUTER SKILLS

Communication tools, Windows, Microsoft Word and Office Suite (Outlook, Excel, Power Point), Quickbooks (limited), Chrome and word processing

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