Customer Service and Operations Professional

Melvin Wright

Hazel Crest, IL • 872-***-**** • ***********@*****.***

Objective

Reliable and hardworking team player aiming to contribute strong customer service. Motivated and dependable individual where I can contribute strong communication, and teamwork skills while maintaining a reliable and positive work ethic.

Skills

•Cash handling and payment processing

•Excellent customer service and communication skills

•Teamwork and collaboration

•Punctual and reliable; always on time

•Flexible and willing to work extended hours when needed

•Trustworthy and dependable

•Organization

•Warehouse

Work Experience

Manager/ Cashier – Jamrock Express Jerk, Dixmoor, IL

December 29, 2020 – Present

•Operate cash register, process transactions, and handle money accurately

•Provide friendly, efficient service to customers and answer menu-related questions

•Maintain a clean and organized work area, ensuring food safety standards are met

•Support team members during peak hours to maintain smooth operations

•Adapt to changing business needs and willingly work later shifts when necessary

•Also a manager since 2023

AMAZON

August 2025- October 2025

•Placing items inside of totes

Education

High School Diploma – Bremen High School, Midlothian, IL

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