Clinical Informatics Leader and EMR Expert
Resume:
Wendy Jones, BSN
Akron, OH, **305
Cell: 330-***-****
*************@*****.***
• Dynamic leader with extensive work history demonstrating variable skills and strong work ethic.
• Execute a large integrated project plan with successful completion of project tasks on time.
• Strong ability to analyze workflows to incorporate necessary clinical, business, and regulatory requirements.
• Lead cross-functional teams required to implement and support the EHR system.
• Successful management of team and contracted resources to ensure project goals are met.
RECENT EMPLOYMENT
Home Health Aide 2021 to 2025
Arcadia Home Health Services, Akron, OH
TECHNOLOGY EXPERIENCE
Senior Clinical Business Analyst 2013
iVHR, Cleveland, OH
• Provided clinical perspective for a startup software development company.
• Analysis to determine software requirements to resolve issues with existing EMR and physician workflow.
Consultant, Field Project Manager 2012
HC Tec, LLC, Franklin, TN
• ED Optimization Project for Community Health Systems
o Performed current state assessments with existing software application and ED workflow.
o Provided recommendations to sites, ensuring efficiency of software use and to meet Meaningful Use initiatives.
o Collaborated with hospital leadership to resolve identified issues.
Manager, Clinical Documentation, EMR Project 2006 to 2012
University Hospitals, Cleveland, OH
• Successfully implemented Clinical Documentation across University Hospitals Health System including 3 academic facilities and 7 community hospitals.
• Supervised 6 clinical analysts and contractors, achieving project goals on time.
• Responsible for development and management of in-depth clinical documentation project plan.
• Collaborated with other EMR teams to ensure integration of all facets of overall project plan.
• Led interdisciplinary EMR design across multi-facilities and specialties.
o Performed current state analysis and future state design for interdisciplinary clinical documentation.
o Performed workflow analysis to identify key integrated workflows across transitions of care.
o Ensured integration of workflows to meet industry driven outcomes.
o Achieved standardized workflows and clinical practice across all disciplines.
o Collaborated with Executive leadership groups to align design with organizational quality initiatives and regulatory metrics.
• Led EMR activation activities as a member of the management team
o Developed an in-depth activation plan spanning over one year.
o Assisted in training providing appropriate workflows and application use to training teams.
o Management of post-live issue resolution, optimization, new functionality, and system upgrades.
Wendy Jones Page 2
• Led Physician documentation design with successful implementation in 9 months
o Developed and managed project plan for design, build, test, training and activation of core suite of physician notes including: H&P, Consult Note, Daily Progress Note, Clinical Event Note, Discharge Summary Note and Specialty Notes.
o Collaborated with CMO Advisory Group during design and implementation.
Home-based Childcare Business, Owner 2000 to 2006
Twinsburg, OH
o Established and managed home-based childcare environment.
o Collaboration with parents to ensure childcare.
o Established daily childcare routine.
Director, Clinical Quality Enhancements 1999 to 2000
Cuyahoga Physicians Network, Cleveland, OH
• Instituted quality assurance program for 45 physician offices in conjunction with OSHA and other regulatory agencies.
o Developed and implemented successful compliance program to meet federal and state mandates.
o Performed physician documentation compliance reviews.
o Developed policy and procedure manual for offices.
Coordinator, Clinical Applications, Information Services 1998 to 1999
St. Vincent Charity Hospital, Cleveland, OH
• Management of clinical information system projects across 4 hospitals.
o Coordinated system upgrades.
o Standardized clinical documentation and integrity of clinical data.
Special Project Coordinator, Division of Nursing 1996 to 1998
St. Vincent Charity Hospital, Cleveland, OH
• Management of various software-based projects.
o Team Lead, Patient Documentation Module, Meditech EMR.
o System Administrator, Summit Medical Cardiovascular Procedures Outcomes Database.
Education University of Akron – BSN
Proficient Computer Skills – Microsoft Office Suite including Microsoft Project
Workflow Experience – ED, Patient Admission, Perioperative, Labor and Delivery and Patient Discharge upon request
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