Hospitality Professional with VIP Guest Service Expertise

Tyra Devereaux

********@*****.*** 214-***-**** Gainesville, TX

SUMMARY

Experienced hospitality professional with 17 years of expertise, including a 6-year tenure as a Hotel Associate at Winstar Casino, delivering exceptional guest service and managing VIP experiences. Skilled in customer service, front desk operations, and problem-solving, with a proven track record of enhancing guest satisfaction. Seeking to leverage strong communication and interpersonal skills in a dynamic hospitality role. WORK EXPERIENCE

Creative Learning Lab Academy Fort Pierce, FL

Preschool Teacher Feb 2025 - Oct 2025

• Facilitated engaging and developmentally appropriate learning experiences for 2-year-olds and infants/toddlers, fostering a nurturing environment that encouraged exploration and growth.

• Collaborated with colleagues to design and implement age-appropriate curriculum tailored to the unique needs of young children.

• Cultivated a supportive and inclusive classroom atmosphere, enhancing children's social and cognitive development.

Midway Church Pilot Point, TX

Sunday School Teacher Jun 2008 - Dec 2024

• Instructed Sunday School classes for 2-year-old children, fostering early childhood development and engagement.

• Provided attentive care and supervision for preschool children in the nursery during weekday events.

• Collaborated with team members to create a safe and nurturing environment for young children. Winstar Casino Thackerville, OK

Hotel Associate Feb 2018 - Jul 2024

• Provided exceptional service to elite patrons during VIP check-ins and check-outs, ensuring a seamless experience.

• Coordinated with casino hosts to accommodate upgrades and fulfill special requests for guests.

• Managed reservations and handled inquiries via phone, enhancing the overall guest experience.

• Recognized as Employee of the Month for outstanding performance and commitment to quality service. EDUCATION

University High School

High School Diploma, General Education

Los Angeles, CA

SKILLS

Product Knowledge • Computer • Customer Service • Problem Solving • Time Management • Front Desk Operations

• Telephone Etiquette • Communication • Interpersonal

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