Customer service, Sales representative, Manager and Supervisor

Dawn Britton

Gloucester City, NJ *****

*********@*****.***

+1-856-***-****

Professional Summary

** +years of serving experience

** +years of hostess experience

21+ years customer service experience

21 +food safety experience

21 +years experience in food industry

Work Experience

Server/Hostess

Denim-Haddonfield, NJ

January 2017 to October 2019

Hostess/Server

Serving food

Greeting customers

Dish Washer

Server

Colonial diner-Woodbury, NJ

April 2016 to September 2018

Serving Customers

Taking Orders

Keep work areas clean

Server

Legacy Diner-Audubon, NJ

June 2011 to May 2013

Server

Serving customers

Manager

Venutos old world pizza-Sewell, NJ

May 2009 to August 2011

Making Schedules

Handling Employees

Fixing Customers problems and complaints

Hiring Employees

Server/Hostess

Newton diner-Oaklyn, NJ

May 2007 to July 2009

Serving tables, Taking orders, Cashier, Greeting Guests, Take out orders and answering phone Server

Crystal Lake-Haddon, NJ

March 2004 to August 2006

Hostess

Greating Customers

Cashier

Server/Waiter

Skills

• Food handling

• Retail math

• Supervising experience

• Handling customer inquiries

• Assistant manager experience

• Negotiation

• Sales

• Customer order taking

• Cleaning

• Objection handling (sales technique)

• Sales team management

• Nightclub

• Phone inquiries

• Phone etiquette

• POS

• Analysis skills

• Organizational skills

• Sanitation

• Serving

• Food preparation

• Fine dining experience

• Customer service

• Phone answering

• Management reporting

• Aloha POS

• Leadership

• Bussing

• Interpersonal communication

• Inventory control

• Customer satisfaction improvement

• Automotive consumer behavior

• Phone communication

• Order taking

• Customer service management

• Cash handling

• Basic math

• Writing skills

• Food safety

• Spirits experience

• Food industry

• Hospitality

• Time management

• Computer skills

• Coffee experience

• Restaurant management

• Restaurant experience

• Communication skills

• Retail sales

• Order entry

• Management

• Food service

• Quick service & fast food restaurant

• Barista experience

Languages

• English

Certifications and Licenses

ServSafe

Contact this candidate