Operations and Logistics Supervisor Resume(Note: If you want a

Gloria Cartagena

Philadelphia, PA ***** +1-267-***-**** ******************@*****.***

Professional Summary

Top skills and achievements

• Certi cates from CCT excellent driving

• Great customer service

• Growth on current company.

Willing to relocate: Anywhere

Work Experience

Operations Supervisor

Rxo logistics Philadelphia, PA

February 2022 to May 2025

Remote work.

• routing

• Performance

• Customer service

• Claims

• Excel sheets

• Leadership to all drivers and specialist.

Amazon Delivery Driver

Teampro Logistics LLC United States

August 2019 to January 2022

• Delivery in time manner

• Customer service

• Safe driving

Education

Medical and administrative assistant (Technical school) Pennco Tech-Bristol Bensalem, PA

July 2009 to November 2009

tech school

Skills

Technical Pro ciency Customer service Loan processing Productivity software Math Managing teams in a customer support role Excel data analysis Succession planning Truck driving Attention to detail Microsoft Word Passenger pickup and drop-o Team scheduling Excel formulas Phone answering Transportation planning Call center experience Meeting minutes Windows ICD-9 Transportation safety regulations Customer support External recruiting HIPAA Phone etiquette Medical terminology Recruiting Transportation management systems DOT (Department of Transportation) regulations

Managing logistics operations teams - Largest logistics operations team managed (More than 20 team members) Microsoft Access Phone communication Shipping documentation Van driving Supervisor experience Supply chain transportation management Computer operation Operations Microsoft O ce Delivery Driver Experience Logistics inventory management Leadership development Contracts Kronos Google Docs Task prioritization Load & Unload Email outreach prospecting Supervising Experience Inpatient Manufacturing company experience Management Warehouse logistics management Time management Zoom Microsoft Dynamics 365 Client relationship development Working with people with disabilities Experience in non-pro ts Working with people with developmental disabilities Transportation management English Teamwork Logistics Multi-line phone systems DispatchTrack Paratransit Microsoft Outlook Assistant manager experience Electronic health records (EHR) management Client interaction via phone calls Clerical experience Microsoft Excel CRM software Customer relationship management Typing Hospitality Logistics management Microsoft Powerpoint Leadership Administrative experience Box Truck Face-to-face communication Problem management GPS Communication skills Customer communication Organizational skills Computer literacy Problem-solving Appointment scheduling Writing skills Accounting systems Employee relations O ce experience Heavy equipment operation Shipping & receiving Adobe Acrobat Experience with individuals with mental health conditions Multitasking Van driver Warehouse Experience Team management Telemarketing Computer skills CPT coding Medical o ce experience Travel scheduling Flatbed Marketing Dispatching Route driving Performance management Research Loan collections Customer relationship building Basic math Word processing Databases SAP Google Calendar Data entry Con ict management Driving Team motivation (leadership skill) Data analysis skills Operating systems Data collection Pallet jack Hospital experience

Languages

English - Fluent

Spanish - Fluent

Certi cations and Licenses

Driver's License

Chau eur's Permit

Passenger Endorsement

Non-CDL Class C

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