IT Scrum Master, Release Train Engineer, Scalled Agile Consultant
Resume:
William Bailey SAFe Scrum Master/RTE/SPC with AI/Workflow Automation/DevOps
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https://www.linkedin.com/in/william-bailey-6073014b/ GitHub
PROFILE
Seasoned Agilist with 12+ years of experience planning, coordinating, and executing complex software releases. Proven record integrating software development, QA, Production Support, and Business stakeholders to deliver robust, risk-managed releases by evangelizing Agile practices and tools. Experience creating automated workflows for team coaches, AI prompting & natural language interfaces, CI/CD strategy, DevOps automation & and Agile/Waterfall collaboration. I am known for promoting Team EQ & have provided professional Agile certification instruction through two organizations. culture of continuous improvement. APICS CPIM with a strong background in manufacturing and distribution for processed foods.
EDUCATION
PG DevOps Certification (2021)
California Institute of Technology
MBA, Information Systems (1984)
University of Cincinnati
BS, Industrial Economics (1979)
Union College, Schenectady NY
CERTIFICATIONS
Certified Advanced SAFe Practice Consultant (2025)
Certified AI for Agile Leaders (2024)
Certified SAFe 6 Practice Consultant (SPC) (2024)
SAFe Release Train Engineer (RTE) (2019)
ICP-ACC CSC Certified Scrum Coach, CSM, CSA, APO, ATF, PPM (2018)
Certified Scrum Master & SAFe Agilist (2016)
COURSE INSTRUCTION
cPrime Project Management with MS Office 365 (2025)
cPrime Agile transformation from Business Analyst to Product Owner (2025)
SAFe Lean Portfolio Management (2025)
LLM & Workflow Automation Intro for Scrum Masters (2025)
SAFe for Teams (2025)
Leading SAFe (2024)
ICP-ATF Agile Team Facilitator (2019)
cPrime Intro to Artificial Intelligence (AI) (2023) & (2025)
cPrime Agile Bootcamp with Jira (2025)
cPrime Intro to DevOps (2025)
cPrime DevSecOps (2023)
cPrime Advanced Jira Techniques (2022)
ICP-BVA Business Value Analysis (2022)
ICP-APO Agile Product Owner (2021)
ICP-PPM ICAgile – People Development & Talent Management (2022)
ICP-ACC ICAgile Certified Professional (2021)
ICP- CSC Certified Scrum Coach (2020)
WORK EXPERIENCE
General Electric Logistics Support Engineer (Contractor through Adecco) 9/30/2025 - Present
Consulting for improved systems and component workflow support the LM 2500 – 2600 engine production at their Cincinnati, OH Evendale 800 location.
Kaizen improvements made for the logistics between their 3PL locations for daily deliveries.
Anika Systems Inc Enterprise Agile Coach Release Train Engineer (RTE) 2/5/2024 – 4/30/2025
Led VITAL ART PI Planning and Release Cycles
Tutored by Rafal Leszko - CI/CD SME & Author of Continuous Delivery with Docker and Jenkins
Built SAFe framework in Std.in Jira for End-to-End SDLC
Collaborated on Agentic AI natural language interface to Jira increasing Epic/Story ratings to 3.0
Scrum Coach for USCIS RIVER DevSecOps Challenge
Created BDD design for RIVER Challenge to meet requirements
Instructor for 50 + SAFe Certifications in 2025
Workflow Automation for Risk Management & Solutions integrating Jira
Kuecker-Pulse Integration Manager of Software Products Release Train Engineer (RTE) 6/20/2022 – 9/15/2023
CI/CD Pipeline Strategy (Azure DevOps / GitLab)
Salesforce–Jira Workflow Integration
Resource Planning with Tempo Planner and AHA
QA Coordination & introduced GitLab penetration testing, TDD, BDD
Completed 14 ASRS AutoStore Integration Releases & Upgrades for LT Apparel, Say Weee, Ferguson & others
Managed new test lab & 3rd party soak testing
Developed Smartsheet and Project Budgeting tool adopted by IT department
Collaborated with Offshore Automated Load Testing to resolve LT Apparel record locking and token passing issues
Led Kanban support team for McKesson WES
Swisslog Scrum Coach Release Management Advisor 12/7/2020 – 6/17/2022
CI/CD Pipeline Automation (Jenkins)
Transition from Waterfall to Agile
QA Coordination & Automated Testing
Coached 4 Distributed Scrum Teams & incorporated their delivery process into Swisslog Jenkins pipeline
Delivered $500M+ in customer projects for Walmart, Nestle-Purina & Continental customers
Aligned QA & Prod Support for Releases
Cross-Team Stakeholder Communication
Implement WES & AutoStore Automation Software/Hardware
Centene/Wellcare as KForce Consultant Team Coach 10/9/2020 – 12/10/2020
Helped Stand Up Honey Badger Team for EDI 834 & 820 processes using EDIfecs and Kafka interface
Stood up Honey Badger Team for EDI 834 & 820 transactions
EDIfecs Deployments
Kafka interface QA Coordination & Automated Testing
Aligned QA & Prod Support for Releases
Facilitate Scrum Ceremonies
PI Planning Session participation
FIS/WorldPay as Pinnacle Systems Consultant Finance Solutions ART 11/18/2019 – 6/10/2020
Project Lead for IDP Single Sign On
ODP Financial Application with SAML 2.0 responses
Led team for Tableau financial reporting
Collaborated with Workato for integration between ServiceNow, Teams and Jira
Cloud Migration Coordination
FINSOL Financial Subledger & Data Reporting teams
Transitioned from Skype to MS Teams
The Kroger Company as TCS Consultant EIS ART Scrum Master Release Manager 12/04/2018 – 12/09/2019
EIS DevOps Team Coach (TeamCity, Bamboo)
Enterprise Item Strategy Curation ETL Team Coach
CAB Release Manager responsible for Informatica PIM Production Deployments
GitHub & Jira Integration for release tracking
Cloud Migration Coordination
PI Planning Session participation
ELK Stack used for transaction reporting through Kafka
Anthem as TekSystems Consultant Scrum Master & Kanban Team Leader 08/01/2017 – 12/03/2018
Led Agile /Release Practices for Enterprise Disbursements
EDRS Release Management with Jira Integration
XRAY Manual Test Case Management
Scrum Master for 3 EDIS Teams
Initial Set Up for AgileCraft (Now Jira Align)
Anthem EDIS Kanban Using Tools
Earlier Roles (Smithfield Foods, Fidelity Investments, Vertical Solutions, Toyota TMMK, Kroger, Pierre Foods, etc.)
2000 - 2018
• Project Manager for ERP implementation (all financial & manufacturing modules) for Saratoga Specialties. Interface back to corporate Infinium.
• Product Owner for Fidelity Investments Portfolio Management Software.
• Midrange AS400 Software Developer (15 years) including release management for ERP system implementations
• Front-end web developer for CRM software OEM (Vertical Solutions) in .Net environment
SDLC Technical Skills
Version Control (GitHub, GitLab, Bitbucket)
CI/CD (Jenkins, Azure DevOps, GitLab, TeamCity)
Workflow Automation: Workato, Make (formerly Integromat)
Artifact Repo: Artifactory
Release Management: Jira, Azure Boards, ServiceNow
Quality Gates: SonarQube, OWASP ZAP
Automated Testing: Selenium
Test Management: XRAY, Zephyr
BDD Framework: Cucumber (Java)
Risk Management & Reporting
Containerization: Docker, Kubernetes, Helm
IaC & Config Management: Terraform, Ansible, Azure ARM, CloudFormation
Monitoring & Logging: ELK Stack, Grafana
Languages: Python, C#, YAML
Industry Experience
Banking and Finance
Retail & E-Commerce
Automation (Manufacturing & Distribution)
Government Contracting
Supply Chain / Logistics
References
Available on Request
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