Administrative Support Specialist with Customer Focus
Resume:
PROFESSIONAL SUMMARY
Enthusiastic and dedicated
professional with proven track record
of providing exceptional customer
service in fast-paced environments.
Offering keen attention to detail and
strong decision-making skills to
manage multiple, concurrent tasks.
Self-motivated work ethic to perform
effectively in independent or team
environments, with a determination to
establish a career in the medical field.
Rajanae
Andrews
CONTACT
• ***************@*****.***
• Las Vegas, NV 89032
EDUCATION
• High School Diploma, 05/2021
Nevada Learning Academy at CCSD
• 08/2017 - 05/2020
Northwest Career and Technical
Academy
SKILLS
• Dependable
• Team Player
• Optimistic
• Respectful
• Data Entry
• Documentation
• Customer Service
• Judgement and Decision Making
WORK HISTORY
RESIDENT/OWNER SUPPORT COORDINATOR,
03/2025 – 11/2025 ORANGE REALTY GROUP
• Managed HOA correspondence for clients and
coordinated assessment dues payments.
• Supported property owners and tenants by
addressing daily requests and needs.
• Processed reimbursement costs for tenants,
including utility bills.
• Assisted in onboarding new clients into the
management system.
• Completed rental verifications for past clients and current residents in rental assistance programs.
ADMINISTRATIVE ASSISTANT
11/2023 – 02/2025 ASSOCIA NEVADA SOUTH
• Assisted in managing Homeowners Association by
fulfilling our teams’ fiduciary duties.
• Prepared board packets, agendas, and action lists.
• Communicated with vendors to facilitate proper
maintenance as contracted.
• Filed annual registration forms and the associated fee to Ombudsman.
• Handled daily homeowner communications and
addressed board of directors requests.
• Supported training of team members in unfamiliar tasks. Recognized as Most Valuable Player for office in 2024.
RECEPTIONIST/ADMINISTRATIVE ASSISTANT
05/2022 – 11/2023 EUGENE BURGER MANAGEMENT CORPORATION
• Handle client correspondence and tracked records to foster office efficiency.
• Execute record filing system to improve document organization and management.
• Restock supplies and placed purchase orders to
maintain adequate stock levels.
• Answer multi-line phone system, routing calls,
delivering messages to staff and greeting visitors.
• Maintain office appearance, making sure the
reception areas is sanitized and cleaned.
• Maintain client confidentiality.
• Provide exceptional customer service.
SHIFT LEADER
02/2020 – 05/2022 POPEYES
• Maintained clean and well-organized production
areas to avoid violations or unnecessary work
delays due to hazards or inefficient layouts.
• Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively
protecting staff and customers from safety hazards and infection risk.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Managed overstocking, restocking and inventory
control procedures.
• Delivered superior training and leadership to teams to boost performance and help team members
achieve performance targets.
• Trained new employees and delegated daily tasks
and responsibilities.
Contact this candidate