Operations & Logistics Executive Support Specialist

Juliet Eyikogbe

**************@*****.*** 346-***-**** Houston, TX

SUMMARY Seeking an opportunity with your company, with 8 years of experience, including direct management within operations and Logistics,Excelled in orchestrating supply chain processes, strategic planning, and risk management with a Proven track record in improving efficiency, reducing costs, setting and managing client expectations, customer service, expert in managing complex schedules, leading project initiatives and committed to driving efficiency in a fast-paced environments. WORK EXPERIENCE Omobee23 Houston, Tx

Executive Assistant Nov 2024

• Managed and maintained the executive's schedule, ensuring efficient time management and coordination of meetings and appointments.

• Acted as the first point of contact for the executive, handling phone calls, email correspondence, and in-person inquiries with professionalism and discretion.

• Prepared and organized documents for meetings, including agendas, reports, and presentations to facilitate effective communication and decision-making.

• Coordinated travel arrangements, including flight bookings, accommodation reservations, and itinerary planning for both domestic and international trips.

• Implemented and maintained office systems to improve organizational processes, including data management and filing structures.

• Liaised with internal departments and external partners to ensure smooth operation of executive-level projects and initiatives.

• Monitored and managed expenses for the executive office, including budget tracking and report generation for financial oversight.

• Assisted in the planning and execution of company events, conferences, and executive board meetings, contributing to successful organizational outcomes.

• Handled confidential information with the utmost discretion, ensuring the security and privacy of sensitive company data.

• Provided comprehensive support to the executive team, contributing to the overall efficiency and productivity of the leadership at Omobee23. Amera Solutions Houston Texas

Care Driver/ Assistant Sep 2024

• Transported patients to and from various medical facilities and home settings, ensuring timely and safe arrivals for appointments and treatments.

• Maintained a compassionate and professional demeanor, providing support and assistance to patients with diverse needs and health conditions.

• Conducted vehicle safety checks and routine maintenance to ensure the reliability and cleanliness of transportation equipment.

• Coordinated with medical staff and family members to accommodate special requirements and schedule changes, optimizing patient satisfaction.

• Documented transport details, including mileage and patient conditions, adhering to company policies and healthcare regulations.

• Managed emergency situations with calm and efficiency, following protocol to safeguard patient well-being during transport.

• Upheld the highest standards of confidentiality and ethical conduct in handling sensitive patient information.

American Airsea Cargo Houston, Texas

Logistics Manager Dec 2018 - Aug 2024

• Enhanced operational efficiency through diligent oversight of logistics management processes, ensuring a seamless flow of supply chain activities.

• Coordinate together with personnel from the Commercial and Logistics areas the required levels of Inventory to provide an excellent service.

• Fostered a collaborative team environment, emphasizing professional growth and operational excellence among logistics specialists.

• Streamlined cross-departmental operations, contributing to cost reduction and service improvement while maintaining compliance with industry safety protocols.

• Employed strategic planning and risk management to overcome complex logistical challenges, supporting successful project execution and business expansion.

• Customer satisfaction/problem resolution. Review of KPI tracking and improvement. Ensure that all staff is trained in Transportation and Distribution Management.

• Inspecting package contents and creating the paperwork before shipping out the products to destination.

Genpact Dallas, TX

Project Manager May 2021 - Jun 2024

• Directed project lifecycle management, ensuring deliverables aligned with client needs and company objectives.

• Maintain current industry knowledge and certifications

• Coordinated cross-functional team activities, enhancing communication and applying methodologies to improve project efficiency.

• Perform all assigned duties Safely and adhering to the highest Quality standards.

• Evaluate workload and schedules to maximize production and Ensured materials and equipment are ordered and distributed for scheduled jobs.

• Review service paperwork and ensure all field personnel adhere to procedural standards of reporting and documentation.

• Evaluate staff to determine training requirements and assist with oversight of safety reporting.

Staffmark Houston, Texas

Office Coordinator Sep 2018 - Mar 2021

• Managed general office operations and ensured the accurate processing of payroll and personnel transactions, maintaining comprehensive records for staff accountability.

• Monitored personnel budget, reported expenditure status to the supervisor, and efficiently handled timesheet distribution and processing.

• Facilitated travel arrangements for the faculty and staff, and meticulously processed travel reimbursement claims, while also resolving various personnel-related inquiries and issues.

• Perform all functions of the position and other duties assigned.

• Handled front desk duties such as answering phones, greeting visitors, and responding to inquiries.

• Support HR functions including onboarding new hires and maintaining employee records.

• Manage calendars, schedule meetings and appointments and Performed other clerical tasks such as filing, data entry and record maintenance. Mangnum Staffing Houston, Texas

Warehouse Associate Feb 2018 - Aug 2018

• Managed inventory and maintained accurate records, resulting in streamlined stock control and reduced discrepancies during quality inspections.

• Coordinated with logistics team to enhance distribution procedures, contributing to increased efficiency in shipment, receipt of goods.

• maintained and enhanced procedures with regards to picking, packing, shipping, receiving, and inventory management.

• Maintained high performance standards, consistently meeting key metrics in order fulfillment and operational efficiency in a demanding work setting. Studio 24 Abuja, Nigeria

Sales Representative May 2015 - Jun 2017

• Enhanced customer acquisition and retention by delivering tailored product demonstrations and robust post-sale support, consistently exceeding sales targets.

• Addressed client needs effectively by presenting appropriate solutions from the product line, improving satisfaction and trust.

• Fostered client relationships and expanded the customer base through diligent follow-up on referrals, contributing to sustained business growth. EDUCATION University of Benin

Bachelor of Environmental Science, Life Sciences

Benin City, Edo, Nigeria

Mar 2015

Student Academy

High School Diploma, Sciences

Benin City, Edo, Nigeria

Aug 2008

CERTIFICATIONS Certified ScrumMaster, Scrum Alliance Feb 2022 Certified Nurse Aide, Texas Health and Human Services Commission

Jan 2021

IATA-Dangerous Goods by Air, DGM Dec 2020

SKILLS Time Management • Budgeting • Supply Chain Management • Inventory Control • Data Analysis • Problem Solving • Leadership • Negotiation • Strategic Planning • Communication • Customer service • Administration • Operational Support

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