Product Merchandiser and Retail Services Professional

Andrew Brown

*** *. ****** **.

Fredericksburg, TX 78624

Mobile Phone: 830-***-****

E-mail: **************@*****.***

Work Experience

Product Merchandiser

**/****- *******

Ben E. Keith Beverage

Responsibilities include: Checking in product on delivery dates. Analyzing shelves for out of stock or low inventory. Stock all areas where Ben E. Keith products reside in the store. Keep inventory on hand for replenishing areas that may be low on or missing products due to high demand. Working with store leads to make sure they receive products in a timely manner to achieve customer satisfaction

Cross Functional/Checker Lead/Receiving

12/2021- 12/2023

H.E.B. Grocery Store

Responsibilities include: Checkout customer. Act as lead for checkers maintaining break and lunch cycles for multiple shifts. Facing store shelves. Unloading and loading of grocery trucks. Check in vendors from outside store and auditing product coming into receiving. Maintaining MSDS sheets and hazardous waste in a safe manner. Marinating supply inventory levels for Maintenance crews and employees.

Retail Sales Consultant

02/2016- 12/2021

AT&T

Responsibilities include: Device sales and setup, troubleshoot device issues, provide customer support for new and current devices on customers plan, inventory store items, receive inventory through OPUS and RC1 systems, take customer payments for cellular plans and directv plans, notify customers of new plans and devices.

Installation and Configuration Technician

11/2013 - 02/2016

Bee Creek Communications, Inc. Fredericksburg, TX

Responsibilities include: Programming of wireless receiving radio for internet customers. Installation of receiver and Ethernet cable at customer’s residence. Troubleshoot service calls online and at customer’s residence.

Information System Security Officer

10/2011- 06/2013

General Atomics Aeronautical Systems, Inc. San Diego, CA

Responsibilities include: Build, maintain and repair company classified computers and Windows XP and 7 Servers, utilizing PointSec security lock software, Classified LAN maintenance including WSUS updating and anti-virus updated to multiple closed LAN’s, Auditing of the security logs for Stand Alone Classified systems and isolated Classified LAN’s.

PC-Technician III /Active Secret Clearance

10/2006 – 10/2011

General Atomics Aeronautical Systems, Inc. San Diego, CA

Responsibilities include: Build, maintain and repair company Dell laptops and desktops. Design and update Symantec Ghost images and Symantec server using Windows XP sysprep solution. Corporate smart phone setup including Enterprise Activations with integrated email. Deploy company software utilizing Altiris deployment console. Manage day to day Help Desk operations including phone support and inventory control.

PC technician II / Graphic Designer

4/2002 – 10/2006

Veteran Promotions, Inc. San Diego, San Diego, CA

Responsibilities include: Graphic design for company products with the use of Adobe design software among other graphic design software programs. Maintain web related products and design new pages. Build and maintain E-commerce site design for order and shipping fluidity. Build, maintain and repair company sales terminals attached to Novel 4.0 dialing server. Input customer data into a System 36 database. Test and maintain T1 Panasonic phone system in relation to company phones utilizing phone carrier.

Education

Mira Mesa High School

Graduated class of 1993

Diploma

MCP Certification, A+ Qualified, N+ Qualified

3/2003 – 8/2003

Computer Education San Diego San Diego, San Diego, CA

Altiris Help Desk Solutions

7/2008

Altiris Training, San Diego

NISPOM Chapter 8 Certification

2/2013

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