Data Entry Specialist - Remote Opportunity Seeker

Michele Mulrenin

Cell: 586-***-****

*******.********@*****.***

Experience

RedSail Technologies LLC, Spartanburg, SC

Collection Clerk 07/2023 – Current

Monitor accounts receivable aging reports and follow up on overdue

accounts via phone, email, or written correspondence

Document all communications and actions considered within

our financial system

Analyz of payment patterns and trends. I setup up payment plans for clients facing financial

difficulties or recommending accounts for further action, such as legal

proceedings, if payment remains unresolved.

Palmetto State Transportation LLC, Greenville, SC

Administrator Change 09/2020 – 03/2023

Development of process documentation

Project requirements documentation

Implementation of global TMW specific to transportation industry

Documentation and training aids for system use with end users

Review the current state process and document for future state

Tracking system for changes

Concentrix, Greenville, SC

Administrator Change 12/2015 – 3/2019

Development of process documentation current and future

Stakeholder interviews

Employee interview and requirements gathering

Project requirements documentation

Implementation of global SAP HR

Documentation and training aids for system use with end users

Review the current state process and document for future state

Coordination of change requirements and super user system change

MILLIKEN, Spartanburg, SC

Administrator Change 01/2013 – 05/2014

Development of process documentation

Project requirements documentation

Implementation of technology systems with emphasis on manufacturing

Status reporting all levels for compliance

Auditing of systems and requirements

Documentation and training aids for system use with end users

Review the current state process and document for future state

Prepare the readiness for change documentation

CAV International, Greenville, SC

Coordinator Change 11/2009-11/2012

Process improvement of current processes to future processes

Implemented global systems

Trained individuals on future state system requirements

Developed material for training aids

Developed materials for process documentation

Process of design of employee end state users

International review of processes with emphasis on military installations and civilian employees

Conduct employee interviews

Conduct stake holder interviews

Develop tracking system for change

Complete presentations and status reports

Prepare the readiness for change documentation

SIRVA, Chicago, IL

International Specialist 10/2005 – 07/2009

Manage Numerous International projects related to process improvement

Responsible for tracking internal budgets.

Trained new staff

Developed training materials

Responsible for reporting on status

Deloitte & Touche, Detroit MI

International System Specialist 02/1998 – 10/2005

Manage 7 Client projects as coordinator

Responsible for tracking and auditing information

Gather offshore requirements

Assisted with summaries and status

Prepared status reports for managers

Train new staff

Develop training materials associated with processes

Education

High School Equivalency Certificate

St. Clair Shores, MI

Computer Skills

Windows MS Access

MS Outlook MS PowerPoint

MS Excel MS Word

Epas Global Advantage

ADP Deltek

SAP

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