Inventory & Data-Driven Operations Specialist
Resume:
Kathryn C. DiCicco
Radcliff Kentucky
*****.*********@*****.***
EXPERIENCE
American Heritage Textiles LLC
E-Commerce Account Manager/Customer Service Associate
May 2024 – September 2025
Managed Online Portals for customers (i.e. Wayfair)
Data Entry and Spreadsheet analysis
Everest Operating System
Sales and Customer experience
Team & Customer Collaboration
Used available technology to complete the functionalities of my job
Communicated with Buyers from online and brick & mortar customers concerning specials, promotions, or new items for consideration.
ICONMA John Deere Dubuque Works; Dubuque, IA- Inventory Analysis – World Construction & Forestry (Inventory control) January 2023 – December 2023
Print inventory cycle counts, work with the wage counter and distribute work to the wage counter.
Data entry experience with this position.
Worked closely with Hodge Warehouse to complete monthly inventory cycle counts.
Entered results into SAP and used SAP transactions to complete root cause analysis and close cycle counts.
Went out on the factory floor to complete counts 2-3 days a week.
Participated in team meetings and worked with other Inventory analysts.
Contacted Functional Groups for feedback on discrepancies.
Microsoft Office Experience; Outlook, PowerPoint, Excel, Word.
Participated in Special counts or MC requests.
Americold Logistics; East Dubuque, IL- Shipping and Receiving/ Customer Service Representative
March 2018 - November 2022
Shipping and Receiving Clerk
Excellent Customer Service Skills
Microsoft Office experience includes Outlook, Word, PowerPoint, and Excel.
Used a variety of office equipment: fax, copy, phone, email, computer systems to complete tasks.
Data entry experience with this position.
Familiar with CITRIX
Completed paperwork necessary for creating, executing, and filing shipping and receiving documents.
Strong interpersonal skills.
I collaborated with my associates to problem-solve and find resolutions.
Holy Ghost Immaculate Conception School; Kieler, WI- Teacher
July 2015 - June 2016
Created and executed lesson plans for 8 subjects.
Positive classroom management
Supervised students in various activities and field trips.
Served on the Teacher Evaluation Committee through the Madison Diocese
Data entry experience with this position.
Bibb County Board of Education; Macon, GA - Teacher
July 2007 – December 2011
Create and execute lesson plans.
Positive classroom management
Worked closely with administrators to ensure students have a positive learning environment.
Continued Education through professional development courses
Served under “Teachers as Advisors”: a program designed to create stronger connections assisting students in their academic careers.
Served as the bowling coach for a high school bowling team.
After-school/Saturday tutoring program for student academic success
Built positive relationships with parents to encourage student academic success.
Data entry experience with this position.
EDUCATION
Grand Canyon University; Phoenix, AZ
Graduated 2014
●Master of Education in Curriculum and Instruction: with a focus on Technology
University of Nebraska at Omaha; Omaha, NE
Graduated 2000
●B.S. in Secondary Social Science Education
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