Elizabeth Ekstedt
Apt ***
Objective
Contact Center Representative
Work Experience
Applied Underwriters
Underwriter II October 2020-current
Duties Include: reviewing high value home quotes according to Underwriting guidelines including wildfire exposure.
Document review and management
November 2019-December 2019
Duties Include:
Outbound customer calling on warm leads prospecting for new insurance customers Insurance verification on new car sales
Quote, Issue and Amend policies to include cross selling of product lines Application underwriting guidelines to all lines of service Insurance Agent Accolade Insurance May 2019-November 2010 Duties Include:
Greeting agency customers
Service Insurance accounts by processing applications and amendments Application of field underwriting requirements across multiple lines of business Lead management and generation for new and cross selling product lines Provide advanced technical and product knowledge in response to customer inquiries Sales and Service Representative AAA November 2014-April 2019 Duties Include:
Service Insurance accounts by processing applications and amendments Application of field underwriting requirements across multiple lines of business Lead management and generation for new and cross selling product lines Provide advanced technical and product knowledge in response to customer inquiries Licensed Customer Advocate AAA April 2012-November 2014 Duties Include:
Provide advanced technical and product knowledge in response to customer inquiries Servicing inbound Insurance and Membership calls on all lines of business Save Desk, Triple Check and House Accounts Teams
New Hire Mentor
Education
Graduate Benson High School Omaha NE
Licensing
Property and Casualty, Annuities, Sickness, Accident and Health Life and Annuities
References Provided Upon Request