Remote Healthcare Support Specialist

Christina Doering

Smyrna, TN ***** 615-***-**** *************@*****.***

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PROFESSIONAL

SUMMARY

Upcoming Clinical Medical Assistant graduate seeks opportunity to assist patients with their healthcare needs by applying customer service experience and clinical medical skills to each individual patient. SKILLS • Patient Education

• Venipuncture/Phlebotomy

• Insurance Verification

• Scheduling

• Patient history

• Vitals

• Patient Check-In/Out

• Charting

• HIPAA

• Answering phones

WORK HISTORY DELIVERY DRIVER 02/2022 to CURRENT

DoorDash Smyrna, TN

• Delivered packages to customer doorsteps and business offices.

• Completed on-time deliveries by choosing best and most efficient routes. Improved customer satisfaction by ensuring timely and accurate deliveries of products.

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Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

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• Operated vehicle safely in highly congested areas with no traffic violations. CAREGIVER 08/2024 to 05/2025

Integrity Home Care Solutions Nashville, TN

• Assisted clients with everyday tasks

• Prepared food

• Bathed and groomed client

• Assisted with shopping

ASSISTANT MANAGER 09/2022 to 08/2024

Krystals Resturant Smyrna, TN

Supervised day-to-day operations to meet performance, quality and service expectations.

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Maintained a clean, safe, and organized store environment to enhance the customer experience.

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Developed strong working relationships with staff, fostering a positive work environment.

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• Monitored cash intake and deposit records, increasing accuracy, and C D

reducing discrepancies.

Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

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Improved customer satisfaction by addressing and resolving complaints promptly.

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Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

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CUSTOMER SERVICE REP 08/2020 to 09/2021

Trugreen Nashville, TN

• Set appointment for next lawn application date

• Billing

• Fixed account information

• Applied more lawn packages to account upon request

• Sales

COOK 07/2017 to 03/2018

Sonic Drive-In Smyrna, TN

Cleaned and disinfected food preparation areas, workstations, and equipment

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Maintained and operated standard cooking equipment including grills and deep fryers

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• Determined special requests from guests and prepared food accordingly Ensured food was stored at proper temperate as required by food safety regulations

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Cleaned and organized all kitchen workstations and storage areas prior to and after cooking

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• Pre-cooked garnish items such as bacon to prevent order delays Cooked food on grill and at fryer and worked with team to get items out quickly to customers

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• Maintained sanitation of kitchen, walk-in refrigerators and freezers CUSTOMER SERVICE 10/2106 to 06/2017

Clubside Cleaners Murfreesboro, TN

• Accepted customer orders for items to be cleaned

• Tagged items received from customers

• Answered phone and customer questions

MAIL SORTER 08/2016 to 05/2017

Snelling Employment Agency LaVergne, TN

Coordinated the effective and efficient routing of items based on destination and related hubs

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Collaborated with team members to carry out daily assignments and achieve team targeted goals

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DOCK WRAPPER 07/2015 to 07/2016

Amazon Lebanon, TN

Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets

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Protected business from unnecessary liability by carefully following security and safety standards

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• Ordered, organized, and rotated supplies

• Met targets consistently by working hard and with strong attention to detail Collaborated with team members to carry out daily assignments and achieve team targets

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EDUCATION Associate of Applied Science Clinical Medical Assisting 06/2020 Daymar College, Murfreesboro, TN

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