Carlette McMichael-Cadore
Contact
New York, NY *0040
*********@*****.***
Core Skills
• Consultative Selling• Rapport-Building
• Needs Assessment • Objection Handling
• High-Volume Calls • CRM Documentation
• Compliance & Ethics• Customer Engagement
• Performance Tracking • Goal Achievement
Education
CUNY Bronx Community College
Advanced Undergraduate Studies
Early Childhood & Health Sciences
42+ College Credits
Business Administration Coursework
Strengths
• Mission-driven mindset
• Fast learner / certification-ready
• Strong ethical judgment
• Tech adaptable / CRM-friendly
• High emotional intelligence
• Strong problem-solving skills
• Reliable in fast-paced environments
Professional Summary
Compassionate, results-focused
professional with 10+ years of experience
in high-volume communication, client
needs assessment, and trust-building.
Skilled in guiding individuals through
complex or stressful situations and
presenting tailored solutions. Known for
strong compliance ethics, accurate
documentation, and performance
accountability—ideal for Inside Sales roles
focused on helping clients regain financial
stability.
Professional Experience
Activity Specialist & Team Supervisor — Montefiore Mosholu Community Center (2014–2018)
Developed structured programs for 6th–8th graders. Organized performance shows, fundraisers, and enrichment activities. Led staff meetings, assigned responsibilities, and maintained records. Strengthened communication and leadership skills.
Vice President — Limitless Free and United (2014–Present) Led outreach and engagement programs. Assessed participant needs and provided tailored solutions. Oversaw performance tracking, strategy execution, and community partnerships aligned with client-support missions. Direct Support Wellness Aide — House Calls Home Care
(2013–Present)
Managed high-volume communication with clients and families. Conducted needs assessments, ensured compliance documentation, and maintained long-term relationships through empathy and clarity. Assistant Educator — Phipps Neighborhoods (2013–2014) Delivered instruction, managed small-group environments, communicated with families, and maintained organized records.