Dedicated Healthcare Support Professional with Cardiac Experience

NORMAN DEL ROSARIO

Durham, NC 984-***-**** ️ ************@*****.*** Bilingual: English & Tagalog

Professional Summary

Dependable and compassionate healthcare professional with 19+ years of experience at UNC Health, supporting cardiovascular, coronary, and clinical lab patients. Recognized for reliability, teamwork, and patient-centered care. Skilled in vital monitoring, mobility assistance, phlebotomy, and infection control in high-demand hospital settings.

Certifications & Education

Certified Phlebotomist (AAA Phlebotomy) – CPT, NHA CNA (Ros Manor)

High School Diploma – Charles E. Jordan High School

Experience

UNC Health Care – Cardiovascular Acute Care Unit 2019–Present

Nursing Assistant

Deliver hands-on care for cardiac patients under RN supervision.

Record vital signs, document observations, and assist with patient mobility and hygiene.

Maintain infection control and provide emotional support to patients and families.

UNC Health Care – Acute & Intermediate Coronary Care Unit 2016–2019

Nursing Assistant

Supported cardiac patient care including glucose checks and LVAD assistance.

Ensured accurate documentation and adherence to clinical protocols.

UNC Chapel Hill – McLendon Clinical Laboratories 2013–2016

Phlebotomist

Collected and processed blood specimens for inpatient and outpatient testing.

Ensured accurate Epic documentation and trained new technicians.

UNC Chapel Hill – Nutrition & Food Services 2007–2013

Food Nutrition Technologist

Prepared and delivered meals per patient diet orders.

Managed meal requests and trained new staff.

Earned UNC Service Excellence Award for dedication and quality service.

Super Target – Durham, NC 2005–2007

Planogram Specialist

Organized displays, maintained stock accuracy, and ensured visual standards.

Technical Skills

Epic EMR • Patient Charting • Vital Signs • Phlebotomy • Infection Control • Glucose Testing • Mobility Assistance • HIPAA Compliance

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