Customer Support Specialist with Strong Communication Skills

CUSTOMER SUPPORT AGENT

Heather

Romero

OBJECTIVE

Friendly and dedicated Customer Support Agent with a record of exceeding customer satisfaction targets. Seeking to leverage effective communication and

problem-solving skills to maintain a customer-centric approach and achieve a 95% cx satisfactory rating. CONTACT

***************@*****.***

225-***-****

7855 W Goforth Road

Kilgore, Texas 75662

EDUCATION

LOUISIANA STATE UNIVERSITY OF

ALEXANDRIA

Bachelors of Science in Business

Management and Administration

GPA 3.67

EGD 2028

ITI Technical College

Hise

2023

SKILLS

Salesforce

Excell

Power Point

Microsoft

EXPERIENCE

GREETER STAND ATTENDANT

Plantation Car wash Denham Springs, LA 2006-

2010

Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions and directs them to the appropriate person or location. Controls service traffic flow and parking. Determines if customers coming into service have an appointment.

FRONT DESK SERVICE REPRESENTATIVE

Advance Developers LLC LaQuinta Inn Walker, LA

2011-2016

10+ years of experience. Excellent verbal and written communication skills with the ability to communicate effectively and professionally with all staff management and clients. Detail- oriented and possesses strong interpersonal organizational and time management skills. Flexible and hardworking with the drive to succeed.

TURBO TAX PRODUCT EXPERT

LiveXchange Remote 2024-2024

Providing technical and customer service support for a company's products. Assisting users with product issues and concerns and communicating steps to resolve problems. Identifying and analyzing problems with software and hardware, including failures, bugs and system issues.

Contact this candidate