Administrative Support Specialist with 7+ Years Experience

Keidra Hudson

Pittsburg,CA ***** 925-***-**** ******.*.******@*****.***

Objective

I have over 7 years’ experience of providing administrative support. I am seeking an administrative position that offers a variety of increasing responsibility. Opportunities to building career growth enhancing my gained professional skills in fully utilizing my work experience and education to build a long-term career with.

Education

Billing and Coding certificate, Carrington college California, Antioch CA - 2013

Diploma, Vallejo Sr High, Vallejo CA - 1998

Medical Terminology Certificate, Allied Health -2013-2015

Skills & Abilities

Demonstrates knowledge of and application of policies and procedures. Solving problems effectively protecting patient privacy and confidentiality, assume ownership, facilitates communication with other facilities and staff and support team.

Epic

Outlook

Legacy system

Tapestry system

PAARS Foundation

Medical billing

CMS forms 1500

UB forms

Typing 60WPM

Microsoft word

Outlook

Excel

Experience

INTAKE DEPARTMENT CLERK KAISER 2017-PRESENT

·Navigate, examine and process claims CMS 1500 and UB standard and non-standard. Validate and or correct the data and satisfy business rules ie. contracts. Validation of member and date of services to determine if claim should be rejected. Validate diagnosis codes, procedure codes, service lines, ICD9 /10 and errors. Routing and resolving documents in varies of tasks supporting documentation creating claims linking records, member appeals, member reimbursements and Misc Correspondences

PHARMACY CLERK KAISER 2015-2017

Provides in person and telephone reception, receives and directs new refill prescriptions to be filled. Packages and sells filled prescriptions and pharmaceutical merchandise, assist pharmacy personnel when needed

EMERGENCY DEPARTMENT CLERK KAISER 2013-2015

Work efficiently and effectively in a high-volume fast paced setting dealing directly with patients, doctors and nurses. Verifies insurance eligibility, interviews patients or their representatives to obtain demographic and financial information, records information required for admission. Explains hospital rules and regulations assist patients in completion of required forms. Collects deposits and disburses.

RECEPTIONIST KAISER 2007-2013

Greet and assisted patients in person and via telephone. Scheduled and canaled appointments, managed patient’s information, collected co-payments documented and emailed pr e-payments utilizing Outlook and Epic. Determined membership and created patients accounts as necessary. Set crisis consults with triage. Performed routine clerical task such as sorting, opening and distributing mail, filing, copying, typed correspondence and creating statistical reports.

FILE CLERK KAISER 2005-2007

Organized and prioritized requests for medical records, and routed medical records appropriately based on patient’s time of exam. Cataloged, filed and purged records as needed. Documents to the inpatient queue in the scanning system. Perform visual quality review of each scanned document and send any non-scanned or illegible documents to the scanner for rescanning.

HOUSEKEEPING AIDE KAISER 2000-2005

Cleaned and maintained an assigned area and performed a variety of environmental services duties in and around the medical center to maintain a neat, orderly, sanitary and safe environment

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