Candidate for Social Service/Customer Care Roles

705-***-****

****************@*******.***

Desbarats, ON

EXPERIENCE

T H E R O Y A L B A N K 2 0 2 3

Fostered strong relationships with diverse clients to guarantee their satisfaction

Adhered to company guidelines with precision, paying close attention to details and continuously expanding knowledge of company policies

Maintained accurate records of essential client

information in designated files

P O L L A R D B A N K N O T E L I M I T E D 2 0 1 7 - 2 0 2 3 Conducted a thorough review of product expectations Demonstrated composure while working under pressure to meet deadlines

Ensured that the quality of the product met required standards

M C D O N A L D S 2 0 1 6 - 2 0 1 7

Received the employee of the month award

Conducted training sessions for several individuals on the restaurant's procedures

Handled customer orders and operated the POS system AMANDA

MACALONEY

E D U C A T I O N

C E R T I F I C A T I O N S

Registered Social Service Worker

Gentle Persuasive Approaches

Applied Suicide Intervention Skills

Training

Smart Serve

CPR First Aid

WHMIS

Safe Talk

Q U A L I F I C A T I O N S

Takes pride in work and is

responsible, dependable, and

punctual

Demonstrates sensitivity,

professionalism, and compassion

when interacting with colleagues and

clients

Experienced in fast-paced

environments

Strong leadership skills, including

delegation and making swift,

informed decisions

Excellent communication, time-

management, and decision-making

abilities – both written and verbal.

Korah Collegiate 2011

Ontario Secondary School Diploma

Sault College 2012-2014

Social Service Worker Diploma

P H A R M A C Y S A L E S A S S O C I A T E W H E R E 2 0 1 5 Engaged in active consultation with pharmacists regarding medication directions

Successfully located customers' prescriptions

Maintained and organized product inventory

W A L M A R T 2 0 1 0 - 2 0 1 5

Validated customer concerns

Considerate of individuals who may require special accommodations, including older adults

Promptly reported any issues to the supervisor and followed instructions accurately

R E F E R E N C E S

Available upon request

Contact this candidate