Administrative Specialist and PRA Coordinator with Data Skills
Resume:
RACHEL
MENG
**** *********** *****, **********, ** 95835
******.*.****@*****.***
OBJECTIVE
Utilize experience gained while working in the Department of Healthcare Access and Information
(HCAI), to secure a position in a challenging, fast paced role allowing growth within a company. EDUCATION
Associate Degree American River College
2018-2019
Associate in Applied Science in Social Science
Cosmetology License Federico Beauty Institute
2010 - 2011
Certificate of Completion, Licensed Cosmetologist
Associate Degree Heald Business College
2002-2004
Associate in Applied Science in Computer Business Administration EXPERIENCE
Office Technician Typing Department of Healthcare Access and Information MARCH 2017 – AUGUST 2024
My role as the Public Records Act (PRA) coordinator consists of the following duties: Analyze and identify project documents, facilitate architectural drawings and documents, create estimates, invoices, provides excellent customer service to our clients. Receives and processes payments and related paperwork. Meets with legal weekly to communicate the progress of the PRAs, drafts official correspondence to clients following legal statutes and guidelines, schedules and supervises onsite client viewing appointments. Provides backup to front desk answering/redirecting calls, clients, and deliveries as needed. At HCAI, we use SharePoint as our PRA database. Utilizing this system has given me the opportunity to create and maintain a tracking system for the records being released and returned by third-party copy services. Sharing the SharePoint data with Tableau I’ve become our unit subject matter expert in analyzing the data and preparing the weekly PRA Report. Developed an organizational system for digitizing archival records used unit wide and approved by upper and Senior Management. Ability to identify documents to prepare and upload to electronic storage, maintain database to verify project status and related documents for archive, storage location, ordering records and retrieving them, prepare documents for transfer to long- 2
term storage, while working closely with legal on public records requests. Assists with asset inventory and auditing.
For five years I have serviced the members of the Upward Mobility Committee (UMC). In my term serving as the committee Chair, my duties include: preparing agenda and leading monthly meetings; reviewing, editing, and distributing minutes and agendas to members one week prior to meetings, organizes ice breakers, plans discussion topics, facilitates discussions and brainstorming sessions, motivates members to build on current topics while adhering to a strict schedule, leading and performing multiple tasks/roles for UMC events to present to the HCAI community, and assisting with editing and updating the official UMC Bylaws and UMC Handbook.
Real Estate Agent Assistant Stephanie Nguyen Realty 2016 - 2017
Front office and Back-office tasks, multi-line phone, money handling, scheduling, communications in office and client relations, and delivery of funds for escrow. Lead Assistant Stylist/Stylist Kollage Salon & Boutique 2014-2016
Answer phone calls and text messages, schedule appointments, file documents, customer service, prepare and clean up stylist’s station, client consultation, mix hair color formulas, blow dry, flat iron, and curl hair, perform haircuts, and trained/supervised other assistants. SKILLS
• Microsoft Office
• Windows OS
• SharePoint
• eServices Portal
• FileShare
• Tableau
• Accela
• Time Management
• LogBook
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