Martavia Howard
**************@******.***
Energetic and customer-focused individual seeking a Server position where I can apply my strong interpersonal skills, fast-paced work experience, and dedication to excellent service. Reliable, adaptable, and enthusiastic about creating a positive dining experience.
---
Experience
**GC Services - Collections Agent**
*June 2024 – April 2025*
*Reason for Leaving: Started college*
* Handled high volumes of inbound and outbound calls with professionalism and empathy
* Resolved customer account inquiries and facilitated payment plans
* Maintained confidentiality and followed compliance regulations
* Built rapport with clients to increase recovery success rate
* Balanced multiple accounts while meeting performance goals
**McDonald's - Cashier / Crew Member**
*June 2023 – June 2024*
*Reason for Leaving: Relocated*
* Delivered friendly and efficient service in a fast-paced environment
* Accurately handled cash, credit, and mobile payments
* Worked collaboratively with team members to fulfill orders quickly
* Maintained cleanliness and organization in front counter and dining area
* Recognized for reliability and strong customer interactions
---
### **Skills**
* Excellent verbal communication
* Cash handling and POS systems
* Conflict resolution
* Fast learner and team player
* Time management
* Customer satisfaction focused