Operations Supervisor with Multisector Experience

PROFILE

Management experience in multiple sectors to include:small business, private, industrial and non-profit. Posses excellent problem solving skills and the ability to effectively maximize resources. Strong interpersonal skills. Ethical and trustworthy. Motivating and successful in promoting a positive, productive work environment. Ability to set and achieve goals. Works well under pressure. The ability to direct, supervise and troubleshoot common issues that arise.

EXPERIENCE

SUPERVISOR, FLOWERS BAKING COMPANY OF NEW ORLEANS JAN 2017- PRESENT

Ensured that production employees are properly instructed in the care and safe operation of equipment and monitor employee use of such equipment. Reviewed, recorded procedures to ensure proper use of time and materials. Performed continuous inspections of the product to ensure quality standards are met. Ensured that all equipment is in good operating condition. Promoted positive employee relations and interdepartmental communication and cooperation. Ensured a safe working environment for all personnel through enforcement of safety policies and procedures, including inspections and periodic safety meetings, etc. Responsible for ensuring staff is fully trained in and operates within the parameters of the facility’s Security Program with regards to site and product security. Planed and adjusted work assignments of personnel to cover all phases of production.

WORKING FOREMAN, FLOWERS BAKING COMPANY OF NEW ORLEANS JAN 2013-2017

Assigns duties and is responsible for monitoring the progress of a project and keeping it on track from a time and budgetary standpoint. ensures safe working conditions and compliance with all safe operating procedures specific to the company.

WIDJET OPERATOR, FLOWERS BAKING COMPANY OF NEW ORLEANS JAN 2012-2013

Ensured that product received from production or other plants is recorded correctly. Loaded and unloaded product to appropriate distribution area to ensure that shipping schedules were met. Maintained cleanliness of work area. Practiced and complied with all Company policies and procedures including safety and work rules, etc. Performed other duties which are deemed by management to be an integral part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures.

ASSISTANT DIRECTOR OF OPERATIONS LA SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS NEW ORLEANS, LA FEB 2010-AUG 2011

Oversee all aspects of the shelter operations from clinic, kennel, behavior, client care and animal control department. Ensure the highest quality humane, community-minded and efficient day-to-day shelter operations. Promote and support the LA/SPCA’s programs and mission.

PROCESS OPERATOR UNION CARBIDE A SUBSIDIARY OF DOW CHEMICAL, HAHNVILLE, LA NOV 2004-AUG 2009

Responsible for the oversight and management of operating equipment at a chemical manufacturing facility, utilizing standard operation procedures to ensure safe and efficient chemical productions. Other duties include contractor oversight, writing of safe work permits, trouble shooting equipment with repair recommendation to maintenance. Conflict resolutions and root analysis.

LEAD PERSON/ORDER SELECTOR GLAZER’S INDUSTRIES, SAINT ROSE, LA JUL 2002-OCT 2004

Responsible for verifying all orders being pulled and making sure they’re accurate. Met all specifications according to instructions. Scanned and verified all merchandise being loaded for delivery. Verified and complied with rules for returned items to warehouse.

PROCESS OPERATOR CALGON CARBON CORPORATION, PEARLINGTON, MI MAR 1994-MAY 2002

Responsible for plant operations and activated carbon production utilizing SOP’s and work processes for delivery of quality products in a safe manner. Preformed safety management, confined space entries, lock out/tag-out procedures. Member of the emergency response team.

EDUCATION

BACHELOR OF SCIENCE, INDUSTRIAL TECHNOLOGY- UNIVERSITY OF LOUISIANA 1990 LAFAYETTE, LA

6936 Virgilian Street New Orleans, La 70126 Phone 504-***-**** Email **********@******.***

MICHELLE N. GILES

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