Senior Data & IT Operations Engineer with Business Analysis expertise

Ankita Kashyap

Contact: +1-857-***-**** *.**********@***.*** LinkedIn GitHub

EDUCATION

University of Massachusetts Boston, Boston, MA Jan 2022 - Dec 2023 Master of Science in Information Technology Grade: 3.9 Related Courses: Business Programming, Business Intelligence, Operation Management, Database Systems, Multivariate and Regression, Big Data, System Analysis and Design

Mumbai University -Thakur College of Engineering & Technology-(TCET) May 2018 B.Tech Grade: 3.0

Related Courses: Software Engineering, Computer Networks, Operating Systems, High Performance Computing, Graph Theory SKILLS

Programming Languages

Business Skills

Python, C++, C, NumPy, Pandas, SAP ABAP

Requirement Gathering, Business Process Documentation, Stakeholder Management, Agile & Waterfall Methodologies, SDLC, JIRA, Project Scope Definition, Client Communication Software Engineering Tableau, MySQL, Plotly

Systems Engineering

Windows, Data Sourcing, Data Mining, Docker, Kubernetes, Data Modeling, Data Ingestion, Microsoft Excel, Computer Vision, NLP, Statistics, Neural Networks, Generative AI, GPT, LLMs, Hugging Face, Transformers, MLlib, LangChain, Diffusion, Jupyter Notebook, AWS WORK EXPERIENCE

Senior Engineer, Data & IT Operations, Walgreens, Boston, MA 09/ 2024 – 09/2025

Defined project objectives and collaborated with stakeholders to gather and document business requirements and expand market presence.

Conducted budget planning, approvals, and financial risk assessments to ensure operational efficiency and cost control.

Created business process flows and requirement documents to support strategic initiatives.

Engaged with key stakeholders to optimize inventory management and streamline operational processes.

Spearheaded strategic partnerships and collaborated with cross-functional teams to drive revenue growth.

Managed vendor relationships and collaborated with finance teams to review and approve subscription and operational spend.

Developed transaction monitoring processes to track expenditures against budgets, preventing overruns. Research Assistant, University of Massachusetts Boston, Boston, MA 02/ 2024 - 09/ 2024

Collaborated on projects requiring data analysis, reporting, and process efficiency improvements.

Documented workflows and developed structured reports to support decision-making.

Developed and fine-tuning transformer models for various NLP tasks, such as text classification, sentiment analysis, and named entity recognition.

Data Science Intern, Infogen Labs Inc., Santa Clarita, CA 09/2023 – 12/2023

Conducted gap analysis and implemented process enhancements, improving business efficiency.

Worked with cross-functional teams to design documentation for business processes and financial tracking.

Developed and implemented software solutions to optimize business processes

Configured applications for an improved user experience and demonstrated meticulous debugging and bug-fixing skills to ensure ongoing system reliability.

Graduate Teaching Assistant, University of Massachusetts Boston, Boston, MA 09/2022 – 12/2023

Developed clear documentation and reporting methods for student assessments and performance metrics.

Facilitated course guidance sessions for 200 students each semester, oversaw coursework, and assessed assignments

Delivered captivating lectures on data science concepts such as AI and NLP, ensuring comprehension with diverse technical backgrounds.

Senior Systems Engineer, Infosys, Infosys Technology Limited 06/2018 - 01/2022

Supported large-scale enterprise clients by documenting processes, monitoring budgets, and improving efficiency of SAP systems.

Mentored and trained team of 8 people on SAP Modules, reducing errors and bugs by approximately 25%.

Trained and supervised new employees on SAP Modules and industry best practices, reducing errors and decreasing bug fix time.

Served as an SAP ABAP Consultant, developing and maintaining databases to enhance client system efficiency in terms of time and data management.

Partnered with project managers and stakeholders to ensure compliance with financial and operational requirements. CERTIFICATION

Oracle Cloud Infrastructure Generative AI Certification 07/2024 PROJECTS

Transformers and Beyond: The Future of NLP 02/2024 – 09/2024

A new sequence-to-sequence framework trying to enhance the WMT 2014 English-to-German translation challenge's state- of-the-art performance by replacing convolution or recurrent structures with a self-attention mechanism.

Learning how encoder and decoder sets are working parallelly to increase the efficiency of the system

Enhancing the existing code efficiency by reducing the training losses and increasing the accuracy of the system Effects of Alcohol Consumption on Studies 09/2022 - 12/2022

Analyzed a data set which explains various effects of alcohol consumption on a student’s academic life and solutions to help resolve this problem

Implemented data visualization using Tableau to present key findings and insights to stakeholders.

Utilized Python and SQL to analyze data and derive valuable insights, including identifying trends to help improve students’ performance

Employee Lifecycle Management System 02/2022 - 06/2022

Formulated and implemented a streamlined database system to track employee information, leading to heightened efficiency and seamless access to vital data

Generated statistical models using machine learning algorithms, including decision trees and regression analysis, to gain deeper insights into employee performance and behavior

Generated predictive models to support budgeting and workforce planning.

Github: https://github.com/Ankita-Kashyap96/Employee-Lifecycle-Management-System

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