Customer Service Specialist with Cash Handling Skills
Resume:
Alma
Rasch
Customer Service Representative
Phoenix, AZ
****@*************.***
Hardworking and reliable employee with extensive background operating cash registers, lottery machines, and performing Western Union transactions. Provides excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Professional Experience
Chili's Grill & Bar
Sandusky, OH 44870
Prep Cook
Nov 2024 - Oct 2025
Prepped and prepared a variety of foods. Weighed or measured ingredients Washed, peeled, and/or cut various foods to prepare for cooking Stored food in designated containers and storage areas to prevent spoilage Cleaned work areas, equipment, utensils, dishes, and silverware Informed supervisors when supplies are getting low or equipment is not working properly. Sam's Club
Sandusky, OH 44870
Rotisserie Cook
May 2024 - Oct 2024
Skewered and cooked 200-300 chickens per day.
Stored food in designated containers and storage areas to prevent spoilage Cleaned work areas, equipment, utensils, dishes, and silverware Boulevard Convenient
Garfield Hts., OH 44125
Cashier/Deli
Jun 2022 - Apr 2024
Greeted customers, operated a cash register. Handled lottery transactions. Processed a high volume of transactions in cash, checks and credit card sales. Prepared sandwiches per customer requests, sliced meats and cheeses. Speedway Gas Station
Garfield Hts., OH 44125
Cashier/Food Prep
May 2020 - Apr 2021
Greeted customers, handled gas and lottery transactions. Prepared pizzas, burgers, ribs and other food items. Filled Slurpee and coffee machines. Cleaned and stocked as needed. Results CX
Phoenix, AZ 85023
Customer Service Representative
Feb 2017 - May 2019
Answered a high volume of telephone calls from customers regarding payments, returns and charges to accounts
Maintained contact and followed up on problems that required special handling Researched and responded to customer inquiries and explained transactions to their satisfaction Assisted customers in the selection of products
Education
Cornerstone Christian Academy Aug 2001 - Sep 2001
Towsend, NC
Skills
Drawer balancing - Advanced
Liquor regulations and compliance - Advanced
Customer service - Expert
Payment collection, order taking - Advanced
Identification checks - Advanced
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