Medical Office Coordinator and Scheduler

Karen L. Lauff

** *** ********* **** 484-***-**** *******@*****.***

Apt B1

Merion Station, Pa 19066

Profile

I am a go-getter who is looking to experience new knowledge. Alongside being a team player by offering additional support when needed to my fellow co-workers. I can multi- task, solve problems and contribute a high level of productivity while paying close attention to details.

Work Experience

Main Line Health Care / November 2022 – October 2025 Medical Office Coordinator and Surgical scheduler - OB/GYN

• EPIC

• Managing front desk, Patient Service Representatives

• Setting up surgeries for patients, verifying insurance

• Filing out all FMLA forms

• Investigate patient balances

Main Line Health Care / August 2008 – November 2022 Patient Service Representative – Primary Care

• EPIC

• Answering multiple phone lines, faxing and scheduling appointments

• PEAR Portal, Rad Md, NaviNet and Availity

• Managing Providers schedules

• Exceptional organizational and time management

• Great Catch Award, Crucial Conversations, and ECHO Catalyst Education

CHUBB Institute / 2008 Medical Billing and Coding Certificate GPA: 3.8 Sun Valley High School / 1993 Diploma

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