Human Resources Assistant with Healthcare Focus
Resume:
Laterica Upkins
HUMAN RESOURCE ASSISTANT
Forney, TX 75126
*******@*****.***
Professional Summary
Independent courteous and professional team player with a compassion for providing outstanding patient care; looking to work in a diverse healthcare setting. Also posses outstanding customer service skills in both call center and office settings
Authorized to work in the US for any employer
Work Experience
Stock Transfer Agent
AMERICAN STOCK TRANSFER (AST)-Brooklyn, NY
November 2021 to April 2022
Answered both inbound and outbound calls.
Recorded changes of ownership
Maintained the issuer's security holder records
Canceled and issued certificates
Distributed dividends
Duke Energy
Paramount Staffing, Inc.-Georgia
May 2021 to July 2021
Answering incoming calls
Handled payments
Started and ended customers services
And granted extensions and payment options according to company laws and regulations Technical Support Representative
Televista-Dallas, TX
July 2020 to September 2020
HUMAN RESOURCE ASSISTANT
UNIQUE STAFFING
February 2018 to October 2019
• Answered employee questions
• Processed incoming mail
• Created and distributed documents
• Provided customer service to organization employees
• Served as a point of contact with benefit vendors/administrators
• Maintained computer system by updating and entering data
• Set appointments and arranged meetings
• Maintained calendars of HR management team
• Compiled reports and spreadsheets and prepared spreadsheets CNA
CNA
September 2017 to December 2017
• Assisted with daily living activities. This includes delivering meals to patients, turning and ambulating patients and providing plenty of fresh water, as well as extra nourishment between meals
• Help patients with personal hygiene. Provide patients with bedpans, help with baths, shampoos and showers
CNA PRN
CNA
November 2011 to September 2017
• Provided adjunct care for the patient, including ice packs, non-sterile dressings and therapeutic baths
• Checked vital signs and record daily information in the patient's chart
• Assisted the nurses and other staff as needed
• Adhered to professional standards, follow policies and procedures and abide by federal, state and local requirements, as well as Joint Commission standards Education
High school or equivalent
Skills
• Interviewing
• Computer skills
• Word
• Technical Support
• Excel
• Typing
• Customer service
• Office Management
• Filing
• Human Resources
• Employee Orientation
• Recruiting
• Microsoft Office
• Organizational skills
• Data Entry
• Human Resources Management
• Payroll
• ADP
• Medical office experience
• training
• Computer literacy
• Administrative Experience
Certifications and Licenses
Armed Security License
March 2024 to Present
Certified Nursing Assistant (CNA)
State Tested Nursing Assistant
CNA
CPR
BLS Certification
Additional Information
SKILLS
Measuring blood pressure
Measuring body temperature
Measuring the output from urinary bag
Transferring to wheelchair, Operate the lifts
LATERICA UPKINS
CERTIFIED NURSING ASSISTANT DALLAS FORT WORTH, TX
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