Xa'Mya Major
Wilmington, DE *****
**********@*****.***
Professional Summary
Hardworking and dedicated lifeguard with 5 years of experience in aquatic safety and customer service across multiple facilities. Proven ability to respond effectively to emergencies, enforce safety regulations, and maintain a clean and safe environment. Strong communication skills enhance patron interactions, ensuring a positive experience. Certified in CPR, First Aid, and Lifeguard Training, committed to ongoing professional development and teamwork in high-pressure situations. Work Experience
Lifeguard (Seasonal)
American pool southern New Jersey-Wilmington, DE
May 2025 to Present
• Monitored pool area to ensure the safety of all swimmers and promptly responded to any emergencies or incidents
• Maintained constant vigilance while on duty, enforcing pool rules and regulations to prevent accidents and promote a safe swimming environment
• Performed regular inspections of pool equipment and facilities, reporting any maintenance issues or hazards for immediate resolution
• Demonstrated strong communication skills by effectively communicating with patrons regarding pool rules, safety procedures, and emergency protocols
• Provided exceptional customer service by assisting patrons with inquiries, addressing concerns, and ensuring their overall satisfaction
• Participated in ongoing training sessions to enhance life guarding skills, including CPR/AED certification renewal and water rescue techniques
• Collaborated with fellow lifeguards to coordinate shift schedules and ensure adequate coverage during peak hours
• Assisted in organizing and conducting swim lessons for individuals of various age groups and skill levels
• Implemented proactive measures to prevent accidents by closely monitoring swimmers' behavior for signs of distress or potential risks
• Responded quickly to water-related emergencies such as drowning incidents or injuries, performing necessary rescues using proper techniques
• Maintained accurate records of incidents, accidents, first aid treatments provided, and other relevant information as required by management
• Conducted routine cleaning tasks in the pool area including skimming debris from the surface of the water and maintaining cleanliness around the deck area Lifeguard
The YMCA of Central and Northern Westchester-Wilmington, DE March 2024 to Present
• Responsible for Maintaining active surveillance of the pool area.
• Responds to emergency situations immediately in accordance with YMCA policies, procedures; completes related reports as required.
• Responds to challenges with possible solutions in a timely manner.
• Knows, understands, and consistently applies safety rules, policies, and guidelines for the pool and aquatic area.
• Remains calm and objective when under pressure or when challenged by others.
• Performs all secondary duties in a timely manner as required for each shift.
• Performs all lifeguard duties, including ability to lift people out of pool, perform CPR, scan pool to ensure safety of participants.
• Maintains accurate records as required by the YMCA and/or the state health department code.
• Performs equipment checks and ensures appropriate equipment is available as needed.
• Checks the pool for hazardous conditions when arriving and for the duration of the shift.
• Performs chemical testing when not guarding, as required, and takes appropriate action.
• Attends Staff meetings and trainings as scheduled. Retail Associate
Kohls-Wilmington, DE
February 2023 to December 2023
Responsible for providing good customer service
● Work Cash register, Amazon, All the clothing departments
● Lifts 50+ boxes, Folding clothes, providing info on our company Team Member
Jersey Mike’s subs, Bartlett TN & Christiana Fashion Center DE-Newark, DE June 2022 to November 2022
Responsible for providing food consistent with Jersey Mike’s specifications
• Worked Grill, cash register, top off,wrap subs and back stocking
• Focus on all customers and complete work assignments with excellence and a sense of urgency.
• Clean, maintain and organize restaurant constantly Gate Guard/Lifeguard
American Pool, Multiple Facilities in DE-Wilmington, DE May 2021 to August 2022
Responsible for observing and organizing the activities of swimmers
● Create a safe and enjoyable environment daily, enforce pool guidelines and rules.
● Maintain pump room and pool chemicals according to state rules and regulations.
● Clean and maintain indoor and outdoor pool areas daily including Locker Rooms and Restroom Facilities.
● Water rescue /Administer First aid including CPR Independent Dog Sitter
Xa’Mya’s Doggie DayCare-Newark, DE
March 2014 to August 2021
Responsible for dogs during overnight, short- and long-term stays Education
High School Diploma
McKean High School Wilmington-Wilmington, DE
August 2009 to May 2024
Skills
• Critical thinking, Reliable and trustworthy, Collaboration & Problem-solving
• Communication skills
• Food handling
• Basic math
• People person
• Pet Sitting
• Microsoft Office
• Negotiation
• Accounting
• Retail Sales
• English
• Cooking
• Swimming
• POS
• Lifeguard (3 years)
• Organizational skills (10+ years)
• Accounting software
• CPR /First Aid/AED and Lifeguard Certified (3 years)
• Customer service
• Time management
• Retail sales
• Microsoft Word
• Accounts payable
Certifications and Licenses
First Aid Certification
CPR Certification
Lifeguard Training
AED Certification