Financial Services Specialist with AML Focus

OFekadu Hailu Habte

************@*****.*** 612-***-****

WORK EXPERIENCE

Gardaworld St. Paul, MN

Cash Processing Teller June 2021 - Present

Performs deposit processing functions including reconciling any out-of-balance conditions.

Verifies cash settlements are accurate and transfers funds to appropriate vaults.

Identifies counterfeits, suspicious activity, and potential AML Red Flag Transactions and immediately reports to supervisor.

National Town Car and Limo Service Apple Valley, MN

Owner & Manager Oct 2005 - Present

Handle customer call and online orders while maintaining customer confidence.

Distribute call orders to members of the staff.

Prepare documents, account transactions, necessary contracts, and individual business cards for staff members.

H&R Block Apple Valley, MN

Tax Preparer Dec 2022 – Mar 2023

Used applicable federal, state, and local tax law to determine deductions and how much each client will pay or earn on the return.

Prepare complete and accurate tax returns while delivering outstanding client services.

Educate and coach clients or employers on the tax preparation process

Burlington Coat Factory Apple Valley, MN

Cashier Associate Dec 2016 - Apr 2017

Ensure customers receive outstanding and friendly service.

Efficiently and accurately ringing customers on registers.

Dunn Brothers Coffee Minneapolis, MN

Cashier Jan 2004 - Nov 2005

Served multiple customers and made recommendations based on customer needs to generate sales.

Handled cash, checks, debit, and credit card transactions.

United Bank Addis Ababa, Ethiopia

Senior Teller Oct 2002- Oct 2003

Supervised, provided guidance, and workflow directions to tellers in transactions, referrals, and services.

Assisted customers with a variety of tasks such as checking account balance, helping them make deposits or withdrawals or providing access to a safety deposit box.

Commercial Bank of Ethiopia Addis Ababa, Ethiopia

Teller I Jan 1988- Sept 2002

Received and counted working cash at beginning of shift and balanced cash and checks in cash drawer at the end of each shift.

Identify customers, validate and cash checks, process cash withdrawals, and perform services for customers such as ordering bank cards and checks.

EDUCATION

Unity College, Bachelor of Business Administration with concentration in Accounting Addis Ababa, Ethiopia

LEADERSHIP & SERVICE EXPERIENCE

Ethiopian Human Right Association of Minnesota St. Paul, MN

Chairman Dec 2016 - Present

Provide legal support for prisoners of war in Addis Ababa, Ethiopia.

Organize fundraising events to raise awareness and funds for political prisoners and their family in Ethiopia.

CERTIFICATIONS AND SKILLS

Tax Preparer Certification

Bilingual skills in speaking, reading, and writing Amharic

Customer service profession with almost 30 years of banking and working in customer service industries.

Selected “Employee of the Year” for outstanding work ethic two years in a row at Commercial Bank of Ethiopia.

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