Executive Assistant - Proactive, Detail-Oriented Leader

Sharon Williamson, Chicopee, MA

*******************@*****.*** 413-***-****

PROFESSIONAL SUMMARY

Detail-oriented and highly organized Executive Assistant with 15+ years of experience supporting executive officers and managing complex administrative operations. Proven track record in calendar and travel coordination, financial reporting, office management, and cross-functional communication. Adept at maintaining confidentiality, streamlining workflows, and anticipating executive needs. Recognized for professionalism, adaptability, and a proactive approach to problem-solving.

PROFESSIONAL EXPERIENCE

Tutor – JEI Learning Remote teaching via Zoom

September 2021 - Current

PT Evening Tutor-Reading, Writing, Comprehension, and SAT prep

Office Manager, Regional & Online Programs

Springfield College – Springfield, MA (position eliminated due to restructuring)

Feb 2022 – Aug 2023

•Managed daily operations and communications for the admissions office

•Supervised and evaluated administrative staff; chaired hiring committees and led onboarding

•Supported Director with calendar management, travel planning, and budget oversight

•Streamlined reporting processes and maintained accuracy of enrollment data

Administrative Coordinator (Temp)

Amherst College – Amherst, MA

Sept 2021 – Dec 2021

•Supported six department heads with scheduling, financial tracking, and program coordination

•Managed procurement, grant preparation, and community outreach initiatives

•Oversaw daily operations and ensured alignment with institutional goals

Academic Assistant & Program Coordinator

Elms College – Chicopee, MA

Aug 2011 – June 2018

•Managed administrative operations for undergraduate and graduate programs (200+ students)

•Advised students, coordinated faculty schedules, and supported budget planning

•Trained staff and faculty in systems and procedures; led orientation and leadership programs

•Served as liaison between students, faculty, and administration

Branch Operations Supervisor

Norwest Mortgage (now Wells Fargo) – West Springfield, MA

Aug 1994 – May 2006

•Supported senior credit officers with complex loan applications and compliance documentation

•Managed daily operations, customer service, and loan processing systems

•Educated clients on FHA/VA and conventional loan products

CORE SKILLS

•Executive Calendar & Travel Management

•Financial Reporting & Budget Support

•Office & Operations Management

•Meeting & Event Coordination

•Confidential Communication

•Microsoft Office Suite & Google Workspace

•Microsoft Teams & Zoom

•Staff Training & Supervision

•Adaptability & Problem Solving

EDUCATION

University of Massachusetts Amherst – Amherst, MA Bachelor of Arts in English

Concentration: Research Journalism

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