Data Entry Specialist with QA and Field Data Experience

Gina Holechko

Professional Experience

Quality Assurance Analyst January 2025 – Present

NIPSCO/NiSource – Merrillville, IN

Collaborate closely with the Advanced Metering Infrastructure (AMI) operations team to investigate and resolve anomalies in meter data, including hardware malfunctions and software communication errors that could disrupt billing accuracy.

Update all relevant Excel spreadsheets with new API errors and update vendor software with proper tags, ID and top-level status

Conduct daily diagnostics and resets on smart meters flagged in data quarantine, ensuring accurate programming and index values to maintain integrity in energy usage reporting and billing calculations.

Partner cross-functional teams to identify business needs, streamline processes, and implement solutions for smart grid, billing, and customer information systems

Analyze API error logs and system alerts to identify recurring issues in meter performance; update internal tracking spreadsheets and vendor platforms with detailed error codes, device IDs, and status classifications to support root cause analysis and vendor accountability.

Troubleshoot smart meter devices experiencing “no read” or failure status, assessing both hardware connectivity and software transmission pathways to prevent gaps in consumption data and mitigate downstream billing discrepancies.

Play a key role in ensuring the reliability of automated meter readings by validating data flow between field devices and the billing system, helping to reduce manual interventions and improve customer billing transparency.

Field Data Collector Sep 2024 – Mar 2025

Quality Counts, LLC – Chicago Heights, IL

Captured sidewalk data using DeepWalk app and coordinated scan logistics

Tagged elevation changes and obstructions in 3D mapping

Uploaded and reviewed daily data collections

Conducted systematic sidewalk scans using the DeepWalk mobile application, ensuring accurate geospatial data capture across assigned urban zones. Coordinated daily routes and logistics to optimize coverage and efficiency.

Identified and annotated elevation changes, surface irregularities, and physical obstructions within 3D mapping environments, contributing to high-fidelity urban accessibility assessments and infrastructure planning.

Managed daily data uploads and performed quality assurance reviews, verifying completeness, accuracy, and consistency of collected datasets prior to submission to project leads and GIS analysts.

Data Entry Operator (Consultant) Feb 2024 – Aug 2024

JPMorgan Chase & Co – Chicago, IL

Executed high-volume alphanumeric data entry tasks with a verified accuracy rate of 98.7%, contributing to the timely processing of financial documents and client records under strict operational deadlines.

Managed and safeguarded sensitive Personally Identifiable Information (PII) in compliance with LockBox protocols, ensuring data confidentiality and adherence to internal security standards and regulatory requirements.

Consistently exceeded performance benchmarks during overnight shifts, demonstrating exceptional typing speed, attention to detail, and reliability in a fast-paced, deadline-driven environment.

Billing, Data, Operations Specialist Dec 2016 – Feb 2024

Gurtler Industries, LSC Communication, Lyons, Ulta

Worked as a contract consultant with companies in the Billing, business operations, and administrative support capacity

Coordinated with senior dispatcher on billing data entry

Processed daily all FedEx customer service shipments in FedexShip

Generated Complex Work Orders for Electricians and Project Managers

Coordinated with Project Managers on all permit requests

Invoice Entry into Oracle of all business invoices and expense payables

Precision Access database queries, e-mail correspondence with vendors -SAP disposal of assets, creation of pivot tables and daily director reports

Professional Experience

Bachelor of Arts – Writing

Columbia College-Chicago, IL

Reference for Gina Holechko

Field Data Specialist at Quality counts

Reference by: David Bernard ● Operation Manager

Date employed: Sep 01, 2024 - Jan 02, 2025

Position: Operation Manager

Rehire: Yes

Duration: <1 year

Home: 630-***-****

Job Duties & Technologies:

Gina served as a Field Data Specialist with Quality Counts, LLC, supporting data collection & analysis for urban infrastructure data collection. She used the DeepWalk mobile application, she conducted systematic sidewalk scans to capture data across designated urban areas. Her responsibilities included coordinating daily scan routes for optimal coverage, tagging elevation changes and physical obstructions in 3D mapping environments, and contributing to detailed assessments of urban accessibility.

Performance & Ability:

Gina consistently demonstrated exceptional quality of work with great attention to detail. Examples of this were accurately capturing geospatial data. She approached each scan with precision, ensuring that even minor surface irregularities were documented to support reliable urban accessibility assessments

Initiative:

She is not the type of person that needs to be micromanaged. She delivered her work accurately, on time, and would assist with other projects if the team needed additional support.

Cooperation/Communication:

Gina excels in communication and collaboration, working with cross-functional teams to ensure project alignment and efficiency. Her ability to clearly convey information and coordinate roles makes her a valuable team contributor.

Non-Technical Skills:

Gina is a reliable professional known for her clear communication, strong attention to detail, and excellent work ethic. She consistently delivered accurate, high-quality data, collaborated effectively with team members, and approached every task with dedication and precision.

Strengths:

She has strong blend of technical expertise, attention to detail, and communication skills to her work. Gina communicates clearly and effectively across teams, facilitating smooth collaboration and ensuring alignment throughout project workflows. She excels in using data collection tools and 3D mapping technologies with precision, ensuring accurate and reliable data.

Attendance/Reliability:

Never an issue.

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