IT Service & System Administrator Professional

Davidson Loriston

****************@*****.*** 908-***-**** Keansburg, NJ

WORK EXPERIENCE

CMC Jan. 2022 – Present

IT Service Delivery Sayreville,NJ

Providing technical support to users onsite and remotely and addressing any issues or concerns.

Admin, and troubleshoot issues within Azure MS 365 Cloud.

Oversee and maintain AD, ensuring secure and efficient user account management, group policy, and security.

Core Competencies with mid-senior level experience

• Configuring Cisco switches and deploying

• Terminal Server

• Terminating Cables, Install Security Cameras, Install Time clocks,

• Creating new Environments for users. (DeskPhone,dock station, Company cell phone, PC)

• SCCM management, Intune management (ios devices) Titan Engineers Sept. 2020 – Jan. 2022

System Administrator Union, NJ

Providing support and troubleshooting for over 60 in-person and remote users.

Maintaining servers including: removing and adding users, unlocking passwords, administering user account access, and creating and managing backups.

Creating innovative solutions to help the companies transition to a hybrid model. o Creating custom RDC and static IP addresses for all users. o Setting up remote servers for different applications including Autocad, Revit, and SAP.

Assisting in implementation of new hardware and software solutions within the company to improve workflow and customer service including leading the upgrade of 50 computers from Windows 7 to Windows 10.

Staying up to date with Ransomware protection, Malware protection, and virus prevention best practices Anderson/Silverline Windows Sept. 2017 – Jan. 2020 IT Support Edison, NJ

Delivered troubleshooting solutions to departments and console operators experiencing difficulties with software, hardware, and network connectivity.

RE-Imaged computers using Windows Acronis.

Ensured all devices were running newest Malware and Antivirus software

Supported senior technicians with complex tasks and time-sensitive achievements to help ensure efficient workflow and company operation.

EDUCATION

Union County College May, 2021

AS, Computer Information & Technology Cranford, NJ SKILLS & INTERESTS

Skills/Program: Fluent in Haitian-Creole, Autocad, Revit, SAP, Windows Acronis, Windows Server Manager, Microsoft Exchange Server, Hyper V, Group Policy Object, advanced in Microsoft Office, macOS, WAN, LAN, DNS, Google Workspace, Adobe Creative Cloud, iOS, Android.

Interests: Technology, Innovation, Video Games, Gardening, Dogs, Automotive world.

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