Human Resources Leader with Hospitality Focus

Sandra Dor-Nwaotule

347-***-**** Brooklyn, NY

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PROFESSIONAL EXPERIENCE

The Arlo Williamsburg Hotel

October 2023-March 2025

People Services Manager/Human Resources Manager

• Perform all duties associated with recruiting and hiring including attend career fairs, place ads, source candidates, screen resumes, do initial interviews, check references, send resume acknowledgment letters, maintain legal resume files.

• Conduct new hire orientation, as needed.

• Maintain legal and accurate personnel files.

• Establish and maintain Arlo Hotels Open Door Policy.

• Administer benefits for team members in a timely manner including medical, dental, life insurance, 401K, COBRA.

• Plan and implement quarterly employee events.

• Manage Employee Recognition Programs.

• Assist GM in the planning and implementation of the annual service retreat.

• Maintain relationships with all property managers to assure compliance with all Arlo Hotels policies and procedures through ongoing dialogue, coaching and training.

• Conduct exit interviews with all departing staff.

• Produce monthly reports as directed by the Corporate Director of People Services.

• Assure compliance with all state and federal employment laws.

• Process Worker’s Compensation claims, working closely with insurance carrier to reduce costs. Investigate injuries and recommend improvements.

• Conduct, recommend and implement appropriate training for all staff.

• Perform additional duties as the need arises.

The W Group Healthcare

October 2022-March 2023

Human Resources Manager

• Responsible for employee relations for up to 25 Assist Resident Facility

• Work with Local 2013 union

• Work handing hand with Preferred Homecare

• Employee benefits-WC, Disability, FMLA, PFL, FSA, Health Insurance

• Compliance update in Empeon and HHA exchange

• New hires onboarding and termination

Vibrant Emotional Health, NYC

May 2022-October 2022

Human Resources Business Partner

• Conducting HR monthly trainings

• Weekly meeting with the executive team, Operations and workforce management to address departmental concerns

• Address employee related issues with staff

• Assist the talent acquisition team to assure great hiring strategies, interviewing and transitioning candidate to the required hiring manager.

• Assist the HR team with benefits, policies and procedure and business needs. Proper Hospitality Solutions, NYC

October 2021-February 2022

Human Resources Manager/Administration

● Served as a strategic adviser for managers and employees offering feedback and advice on issues involving employees in a proactive and compassionate manner

● Assist with creating of the company internal policies, lead the open enrollment processing for healthcare and assisted with payroll administration ADP RUN

● Responsible for conducting new hire orientation processing-Hiring for hotels and restaurants Home Attendant Services of Hyde Park, Brooklyn, NY April 2017 – October 2021

Human Resources Manager/Generalist

● Responsible for conducting new hire orientation processing

● Serve as a mediator between managers and employees during conflict

● Conduct all exit interview for voluntary terminations

● Responsible for the processing of Paid Family Leave, Disability, WC, FMLA, and answering unemployment claims.

● Assist with creating of the company internal policies, lead the open enrollment processing and Payroll administration Imacuclean LLC, NYC, NY

April 2015 – January 2017

Human Resources Director

● Led recruitment effort by identifying vacancies, interviewing and selecting talent

● Served as a strategic adviser for managers and employees offering feedback and advice on issues in a proactive and compassionate manner

● Recorded all non-academic aspects of the faculty personnel system and ensured that all laws and procedures were followed to the full extent of the law

● Conducted background checks and ensured new hire package were 100% compliance Work Force 1(VIP Community Services), NYC Business Solutions, Bronx, N.Y. July 2012 – September 2014

Lead Recruitment/Account Manager

● Established business relationships with companies to help staff their employment needs by pre-screening qualified candidates and sending them forward for interview.

● Coached and prepared candidates for interviews.

● Attended and coordinated recruitment events for established businesses. Also worked closely with Brooklyn Department of Labor by pre-screening available candidates for positions available at our work force1 Attending Home Care, Inc, Brooklyn, N.Y.

January 2009 – June 2012

Human Resources Director/Liaison

● Recruited caregivers to work with our elderly clients, processed applications for employment, certificate and reference verification and validation of all medical documents.

● Manage clinical and administrative staffing in the local home care site

● Conducted office orientation for our care givers office rules and polices

● Assisted the compliance department with identification validation, e-verify and communication with administration/nurse in the hiring process

● Maintained personnel files and all pertinent staff information D e p e n d a b l e H o m e C a r e, Brooklyn, N.Y. May2008 – January 2009

Home Health Aide Supervisor/Human Resources

● Staffed over 200 cases for home health aides to work with the elderly.

● Facilitated and coordinated home care visits

● Resolved complaints by providing coaching to employees and instructing on handbook policies

● Payroll processing

● Developed professional rapport with key vendors, physicians and hospitals

● Assisted with payroll processing

EDUCATION

Pacific College of Oriental Medicine 2024-Present part time Bachelors/Master’s Degree Acupuncturist

New York College for health Prof., Syosset, NY April 2008 Associate Degree in Occupational Studies, Massage Therapy-Swedish, Sports, and Corporate chair Pace University, NYC February 2016

Certificate in Professional Human Resources Management SHRM-SCP SHRM-Society for Human Resource Management

SKILLS

● Employee and labor relations, HIPAA, OSHA, FMLA, Workers Compensation, Business Development, Customer Service, Staffing, Recruitment Health Care, Team Management

● Languages: English, Creole, French, limited Spanish Legal Interpreting Services, Inc DBA: LIS Solutions Haitian Creole/English Intepretor

July 2023 to December 2024

Dept of Education

•Interpretor Haitian Creole

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