Crystal Robinson
Cincinnati, OH *****
*********@*****.***
Work Experience
CSR - Customer Service Representative
Tata Consultancy Services (TCS) - Cincinnati, OH
November 2021 to Present
I assist customers with information about their life insurance policies. Providing them with any Cash value information to updating banking details. I learned a great deal of how to be a better CSR as well as a better employee. I became very knowledgeable with Word, Excel and Power Point. Server
Outback Steakhouse - Cincinnati, OH
August 2019 to March 2020
My position was to greet customers and take orders in a timely manner I make sure I had great customer service and provided customers with anything that was needed. refills, condiments etc. I was laid off due to the Covid Shut down
Comfort Inn Choice Hotel's Quality Inn - Newport, KY July 2018 to August 2019
My position was to get my paper work for the day,get my housekeeping cart stocked and ready for my shift.Go to my assigned rooms get everything that was trash or dirty out,and replace them with clean linen and replace towels,toiletries and any other essentials that belong in the rooms. Superviser/Cook/Dietary Aide
Covenant Village - Cincinnati, OH
January 2016 to October 2018
My job position was to cook for about 100 residents on a daily basis,I was also in charged of making sure the kitchen was being ran properly,making sure my crew was doing their job setting up the line for dinner and making sure their tickets were correct with the correct diet order.I also had to make sure at the end of the night we pass out snacks for the residents and making sure the kitchen was clean and in order before left for the night.
Education
Ged
April 2015 to May 2019
Skills
• Dietary Aide Experience
• Kitchen Experience
• Meal Preparation
• Food Preparation
• Cooking
• Cleaning Experience
• Laundry
• Food Safety
• Serving Experience
• Retail Sales
• Home Care
• Caregiving
• Food Service
• Life Insurance Cusotomer Service Representive (2 years)
• Customer service