Resource Management & Change Leader

Ryan Pastrana

**** **** **** ******, *********, Pa 17603 717-***-****

************@*****.***

Professional Profile

An enthusiastic and hardworking employee with a degree in Communications and a Masters in Professional Studies in Organization Development and Change. Most recently worked at a professional services and consulting firm with a concentration in resource management and deployment. Qualified for a resource management, recruitment or organizational change role, which requires flexibility, attention to detail, and implementation of new ideas, where initiative, drive and dedication are required.

Experience

PricewaterhouseCoopers

Deployment Manager November 2022 – May 2025

Deployed over 250 consultants on projects across the Private Equity Value Creation and Technology & Solutions sectors

Assisted with new hire onboarding as well as staffing and developing over 50 summer interns each year

Supported cross staffing efforts, forecast planning, optimizing consultant utilization, bench management, staff development and workload balance.

Dentsu International

Resource Manager March 2021 – November 2022

Assist in planning and process for all assignments and extensions of resources based on capacity and demand needs

Assist in reviewing capacity across capability areas on an ongoing basis, and proactively work to re-balance professionals who are above / below utilization targets

Support processes and tools that allow for reconciliation amongst disparate business unit, HR, and finance resource-related data sets, driving regular clean-up activities

Deloitte

Lead Resource Management Specialist June 2019 – July 2020

Responsible for delivering ongoing resource management support to one or more business units with a focus on representing the “gold standard” in customer experience, operational efficiency, and process excellence.

Responsible for executing all staffing processes and completing all ad hoc staffing activities required to optimize deployment for the business.

maintains an assigned, one-on-one relationship with our practitioners, and delivering effective career coaching and development in the context of deployment.

Penn State Health – Milton S. Hershey Medical Center

Nurse Recruiter April 2017 – June 2019

Responsible for the full cycle recruitment of RN's from all across the country for our operating room, emergency department, acute care units and intermediate ICUs.

Work with hiring managers to qualify openings, screen and interview applicants and make offers through our applicant tracking system.

Attends job fairs and conferences, creates marketing/advertising materials, and assists candidates with resume reviews and interview preparation.

Social media specialist for our recruitment careers pages utilizing LinkedIn Recruiter, Facebook, Twitter and Indeed.

Responsible for numerous RN transfers within the hospital and the hiring of more than 15 external RN new hires each month

Pennsylvania Higher Education Assistance Agency

Corporate Recruiter May 2015 – April 2017

Oversee recruitment efforts for call centers in Pittsburgh, State College, Philadelphia, Harrisburg and Mechanicsburg, Pa

Actively recruit, screen and interview upwards of 40 applicants a week for entry-level and professional level positions within the agency.

Chief social media specialist overseeing material and content for LinkedIn, Facebook, Twitter and Instagram.

Regularly attend numerous recruitment events all over the state, ranging from job fairs, college visits, information sessions and formal presentations.

Randstad US

Staffing Consultant October 2014 – May 2015

Full life cycle recruitment: Effectively recruit, interview, retain, coach and develop talent for direct hire and contract roles

Conducted weekly payroll and quality checks for all temporary employees.

Responsible for pre-hire and post-hire paperwork including, I9 information, W4, background checks, administer drug screens, onboard orientation and benefit coordination

Perform weekly compliance checks for references, background checks, and work site evaluations.

Analyze weekly and daily metric reports, weekly revenue reports, monthly analysis reports, profit & loss reports, and account aging reports

Effectively built, qualified, and managed a client database to ensure a strategic sales approach

Built top-of-mind awareness of staffing services through effective, persistent, and aggressive communication with targeted clients (cold calls, meetings/presentations, letters, proposals, emails, etc.)

Consistently met and exceeded all sales activity expectations when solely focusing on prospect accounts

Contributed to the progress of new account growth for the branch

Enterprise Rent-A-Car

Management Trainee June 2013-October 2014

Provided exemplary customer service for over 100 rentals per week.

Quickly reached the top 40% of all sales people in the Harrisburg region.

Regularly assisted my manager in over 50+ callbacks a week, ensuring that customers stayed informed with their rental balance.

Assisted branch manager with marketing trips to local businesses to gain new accounts within the Camp Hill area.

Education

Millersville University, Millersville, PA

Graduated December 2012

Bachelor of Science Communications, Broadcasting and Journalism

Penn State University, University Park, Pa

2017 – 2019

Masters of Professional Studies in Organization Development and Change

Key Strengths

Excellent listening and writing skills

Adapts readily to new experiences and people

Conscientious of achieving and accomplishing goals

Desire to excel and add value

Winning attitude and commitment to excellence

Excellent communication and presentation skills

Computer Skill Proficiency: Microsoft Word, PowerPoint, and Excel

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