Dundalk High School
Baltimore, MD
Reliable Medical Receptionist offering 2 years of experience working in busy clinical practices and urgent care settings. Knowledgeable and tolerant Front desk associate with experience successfully balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills.
Assistant Caretaker
Robin's Nest Daycare Baltimore, MD
Bus Operator
First Transit Baltimore, MD
SYLVIA WHITE ”
CONTACT
*****.**********@*****.**
m
Baltimore, MD 21224
SKILLS
• Supervision
• Communications
• Team building
Behavior management
techniques
•
• Safe driving techniques
• Routing skills
• Front desk operations
• Patient callbacks
• Referral verification
EDUCATION AND
TRAINING
SUMMARY
EXPERIENCE
Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
•
Implemented and oversaw activities centered on
promoting learning and imaginative play.
•
Identified concerns and signs of emotional or
developmental problems and discussed issues with
management and families.
•
• Kept children safe and secure at all times.
Immediately provided help to passengers in
distress, contacting dispatch to report incident, bus location and passenger symptoms.
•
Stayed up to date with local roads, traffic patterns and speed limits.
•
• Took disabled individuals and senior citizens to any 04/2018 - 05/2019
01/2015 - 04/2018
Front Desk Associate
Embassy Suite Hotel Baltimore, MD
Medical Receptionist
University of Maryland Medical Center Baltimore, MD local destination.
• Greeted, registered and assigned guests to rooms. Responded to inquiries and room requests made
online, by phone or email.
•
Arranged special accommodations for guests to
maintain optimal satisfaction.
•
Answered phone calls to provide assistance,
information and medical personnel access to
maximize office efficiency.
•
Informed patients of financial responsibilities prior to rendering services.
•
Processed patient payments and scanned
identification and insurance cards.
•