Customer Service & Tech-Savvy Learner

Ashanti Grant

Spokane Valley, WA *****

***********@*****.***

+1-816-***-****

Professional Summary

I am 18 years old, I graduated a year early. I am currently awaiting testing to obtain my CNA certification. I am currently Nurse Delegation Core, BLS, Mental Health and Dementia certified ! I’ve had a lot of moving around with jobs (not by choice) due to foster care, but I am now out of the system, and starting my career, so please show grace with my past jobs. I have experience in both retail and fast food/restaurants. I also have experience working in a nursing home and for my family’s business. I’m a quick learner, easy to teach and always willing to learn new things.

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Hostess

The Original Pancake House-Spokane, WA

March 2025 to June 2025

• Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere

• Managed the seating chart efficiently to ensure optimal use of available tables

• Effectively communicated with servers and kitchen staff to coordinate seating arrangements and maintain smooth flow of service

• Provided accurate wait time estimates to guests, managing expectations in a professional manner

• Maintained cleanliness and organization at the hostess station, ensuring a visually appealing entrance for guests

• Assisted in resolving guest complaints or concerns promptly and professionally

• Trained new host/hostess team members on proper greeting procedures, seating protocols, and customer service standards

Fulfillment Expert

Target-Spokane, WA

August 2024 to December 2024

• Processed and fulfilled customer orders with a high level of accuracy and efficiency

• Utilized warehouse management system to track inventory levels, locate products, and update order statuses

• Performed quality checks on incoming and outgoing shipments to ensure product integrity

• Collaborated with cross-functional teams to resolve any order discrepancies or issues in a timely manner

• Maintained a clean and organized work area, following safety protocols at all times

• Operated forklifts, pallet jacks, and other equipment to move products within the warehouse Expo/Food Runner

Chili's-Independence, MO

February 2024 to April 2024

• Provided exceptional customer service to patrons ordering take-out meals, ensuring accuracy and timeliness of orders

• Effectively communicated daily specials and menu options to customers over the phone or in person

• Managed a high volume of to-go orders during peak hours, accurately packaging and organizing items for easy pickup

• Collaborated with kitchen staff to ensure timely preparation of to-go orders while maintaining food quality standards

• Implemented an efficient system for tracking and organizing take-out orders, reducing errors by XX%

• Resolved customer complaints or issues regarding their take-out orders promptly and professionally Dietary Aide

Ignite Medical Resorts-Blue Springs, MO

November 2023 to February 2024

• Assisted in the preparation and serving of meals to patients, ensuring adherence to dietary restrictions and preferences

• Collaborated with dietitians and healthcare professionals to develop specialized meal plans for patients with specific dietary needs

• Maintained accurate records of patient food intake, allergies, and special requests

• Monitored inventory levels of food supplies and notified supervisor when items needed to be restocked

• Followed proper sanitation procedures in handling food, utensils, and equipment to maintain a clean and safe environment

• Provided excellent customer service by addressing patient inquiries regarding menu options and accommodating their individual preferences

• Aided in the setup and cleanup of dining areas before and after meal services

• Distributed trays to patients' rooms accurately according to prescribed diets

• Assisted in monitoring patients' nutritional status by recording weight changes or other relevant information as directed by the healthcare team

• Closely followed all safety protocols while handling kitchen equipment such as knives, slicers, ovens, etc

• Served as a liaison between kitchen staff, nursing staff, and patients to ensure smooth communication regarding dietary requirements

• Catered meals for special events or meetings within the facility upon request from supervisors or management team members

Cashier

Walmart-Independence, MO

September 2023 to December 2023

Ged

next generation zone-Spokane, WA

Education

High school diploma or GED

Skills

• Caregiving

• First aid

• Busser

• Communication skills

• Fine dining experience

• Restaurant experience (1 year)

• Cleaning

• Microsoft Office

• Pet sitting

• Negotiation

• Display design

• Animal restraint

• Hospitality

• Data entry

• Experience with children (10+ years)

• Dishwashing

• Computer skills

• Nursing home experience

• Pet care

• Product demos

• Retail sales (1 year)

• Guest services

• Mental health and behavioral care

• Nutrition

• POS

• Organizational skills

• Assisted living

• Nannying

• Shipping & receiving

• Conflict management

• Dog walking

• Basic math

• Patient personal care assistance

• Cash handling

• Serving

• Stocking

• Writing skills

• Kennel experience

• Cooking

• Processing cash transactions

• Kitchen Experience

• Meal preparation

• Order fulfillment

• Retail math

• Infant care (1 year)

• Grocery store

• Customer relationship building

• Serving Experience

• Leadership

• Host/hostess experience

• Food service

• Furniture sales

• Food handling (1 year)

• Childcare

• English

• Assisting with ADLs

• Equine experience

• Boundaries (ethical principle) instruction

• Resident's rights

• Dementia care

• basic cleaning

• Patient observation

• Host/Hostess

• quick learner

• Dietetics

• Retail industry

• POS systems

• Dietary aide experience

• Working with people with developmental disabilities

• Problem management

• Sanitation

• Animal handling

• Food industry

• Basic math (10+ years)

• High-end sales

• Phone etiquette

• Upselling

• Toddler care (4 years)

• Time management

• Work ethic

• Food safety

• Animal care

• Front desk

• Guest relations

• Customer service

• Employment & labor law

• Attention to detail

• Sales

Certifications and Licenses

Food Handler Certification

Driver's License

BLS Certification

Nurse Delegation Certification

AED Certification

CPR Certification

First Aid Certification

ServSafe

Contact this candidate