Remote Data Entry & Customer Service Specialist

Kevin Byrne

Tucson, AZ • Remote

520-***-**** • *******@*****.***

Professional Summary

Detail-oriented professional with over 20 years of experience in customer service and business operations. Skilled in data entry, record management, and providing exceptional remote customer support. Strong communication, multitasking, and problem-solving abilities developed through years of independent and team-based work. Seeking a remote role in data entry or customer service where accuracy, efficiency, and professionalism are valued. Core Skills

• Data entry and digital record management

• Customer communication (email, chat, phone)

• Accuracy and attention to detail

• Microsoft Office & Google Workspace

• CRM & ticketing systems (Zendesk, HubSpot)

• Remote collaboration (Slack, Zoom, Trello, Asana)

• POS systems and basic bookkeeping

• Time management & self-motivation

Professional Experience

Kolb Road Lounge – Tucson, AZ

Bartender (Independent Operator) Aug 2023 – Aug 2024

• Managed all operations for four weekly shifts independently, including sales tracking, cash handling, and daily reports.

• Maintained accurate records of transactions and performed data entry for nightly deposits.

• Delivered excellent customer service through clear communication and attention to detail. Lents Bottle Shop – Portland, OR

Co-Owner / Bartender Apr 2017 – Dec 2022

• Co-managed a small business with focus on ordering, digital inventory tracking, and vendor communications.

• Used spreadsheets and POS systems to record and analyze sales data.

• Provided customer support and problem resolution via email and in person. Glen Park Station – San Francisco, CA

Bartender / Manager Feb 2006 – Dec 2016

• Oversaw busy bar operations while managing cash flow, inventory, and customer interactions.

• Trained and supervised staff, coordinated schedules, and ensured data accuracy in POS entries.

• Developed strong multitasking and customer service skills applicable to remote support roles. Education

Bradford City College – Bradford, UK

Sept 1994 – June 1996

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