Customer Service Specialist with Leadership Experience

Anthonet Jackson

Customer Service

Sylmar, CA ***42

**********@*****.***

+1-213-***-****

Professional Summary

Dedicated Professional in Customer related organizations, specialized in intricate data processing A veteran in time management with proven skills to train as well learn. I am a self motivated team player with HIPAA, CPR and HAZMAT trained and certified.

Authorized to work in the US for any employer

Work Experience

Shift Leader

Above and Beyond-Atlanta, GA

April 2018 to August 2022

• Train new employees

• Implement safety procedures

• Prepare weekly schedule

• Payroll

Environmental Supervisor

AccuClean, Inc.-Atlanta, GA

April 2016 to September 2018

• Maintained cleanliness of East division YMCA

• Replenished toiletries of East division YMCA

• Disinfected floors nightly for East division YMCA

• Maintained a healthy work environment for my team as well as staff

Caregiver/Personal Assistant

Sunrise Senior Living-Atlanta, GA

March 2014 to April 2016

• Managed a high ranged demand and needs of patients

• Developed support resources for a variety of patients

• Worked one on one with a variety of patients in services that included but not limited to hygen, cleaning of patients rooms transporting patients to and from dinner etc.

• Recorded new behavioral of patients daily activity Customer Service Supervisor (CSS)

Education

Trade school

Associate's degree

Diploma

Technical College-Atlanta, GA

GED

Metropolitan College-Atlanta, GA

Skills

• Warehouse experience

• Supply chain

• Groundskeeping

• Attention to detail

• Office experience

• Landscaping

• Customer service

• Microsoft Excel

• Loss prevention (4 years)

• Administrative experience

• Typing

• Order picking

• Office management

• OneSite

• Procurement

• Commercial cleaning

• Laundry

• Custodial experience

• Housekeeping management

• Business development

• Pallet jack

• English (10+ years)

• Industrial cleaning

• Employee relations

• Shipping & receiving

• Residential cleaning

• Root cause analysis

• Heavy lifting

• Janitorial experience

• Microsoft Word

• Personal assistant experience

• RF scanner

• Security (1 year)

Certifications and Licenses

Registered In Home Supportive Services

Present

Guard Card

January 2022 to January 2025

Driver's License

First Aid Certification

CPR Certification

Hazardous Waste Operations & Emergency Response Training Hazmat Endorsement

Associate Safety Professional

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