General, Reliable Security and Retail Professional
Resume:
Marcus Cox
Oak Grove, MO *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Event Security
Whelan Event and Security Services-Gardaworld-Kansas City, MO I honestly do not remember what year it was. I do remember, I worked for a few sporting events in Kansas City. I worked 2 Chiefs Games I would check people as they entered the stadium, and made sure they weren't bringing in contraband, or Firearms. I did 1 Sporting KC (Soccer) game, For that game, I was On Field Security.
• Followed all security and safety regulations
• unarmed Security Officer
• Performed effective crowd control for the Guests and the Client Team Associate
Walmart-Oak Grove, MO
July 2023 to February 2025
I started off as a Lawn & Garden Associate, and went to Meat & Produce in November 2024 My main objective/Goal is to have the highest level of Customer Satisfaction! Porter, Lot Porter, Popeyes
TravelCenters of America-Oak Grove, MO
July 2022 to April 2023
• Indoor Porter: I cleaned restrooms, showers, and floors. I made sure the floor in the store was constantly clean.
• Lot (Outdoor) Porter: I checked all trash cans in the parking lot, and would take trash out periodically. I would pick trash up off the ground. I also would pick unwanted weeds out of the ground in order to keep them from killing vegetation like; grass or flowers. I made sure the Parking lot at the truck stop looked great.
• Popeyes: I cooked, prepped, and handled the POS system. I wasn't in the Popeyes restaurant for long. Tire and Lube Technician
Iowa 80 Group-Oak Grove, MO
February 2021 to May 2022
My job as a Tire and Lube Tech, was simple. I just performed Oil Changes and Tire repairs on Semi-Trucks. With Oil changes, came fluid checks, and checking brakes, to make sure the truck was in good condition. I also would check PSI to make sure the tires didn’t need air. I wasn’t DOT certified, so I did not perform DOT inspections, but I was responsible for Mid Trip (60 Day) inspections which was a standard Lights Check, PSI and Thread checks and etc. Sales Representative
Boost Mobile Authorized Retailer-Independence, MO
May 2020 to February 2021
What can I say? I sold phones. I feel I did my job at Boost Mobile, because people were happy to see me, and would come back when they knew I would be there. A lot of the new customers would walk in with with a frown, and leave with it upside-down.
Seasonal Store Associate
Kohl's Stores-Blue Springs, MO
September 2016 to January 2017
I had to pick and pack online orders and ship them.
● When we had a truck, I had to process merchandise, back stock, and/or store fulfillment (stock on floor)
● When it came to customers, most of them left with a smile. I love to make customers happy.
● As a cashier, I made sure they had all the discounts possible, and gave cash/change back fast. Crew Member
McDonald's-Lee's Summit, MO
April 2016 to September 2016
As a cashier, I gave cash back fast, and made customers smile.
• In the drive thru, if the line was back really far and moving slow, “angry” customers left my window smiling.
Crew Member
McDonald's-Oak Grove, MO
April 2015 to October 2015
As a cashier, I gave cash back fast, and made customers smile.
• In the drive thru, if the line was back really far and moving slow, angry customers left my window smiling, or laughing.
• I would cook pretty fast
Education
High School
Oak Grove High School-Oak Grove, MO
August 2013 to May 2017
Skills
• Tire Service
• Technical support
• Oil Change
• Retail sales
• Typing
• Upselling
• Communication skills
• Customer service
Languages
• English - Fluent
Certifications and Licenses
Driver's License
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