Versatile Professional with Strong Service & Logistics Skills
Resume:
Kenneth Goss
*******.***@*****.***
St. Louis, MO
PROFESSIONAL WORK EXPERIENCE
Amazon Sauget, IL
Courier 08/2022-current
Develop and implement strategies to optimize delivery efficiency while maintaining high-quality standards.
Ensure compliance with safety regulations, enhancing customer trust and satisfaction.
Cultivate strong relationships with coworkers to foster a supportive team environment.
Manage logistics to ensure timely and accurate delivery of packages to customers.
Assist in resolving customer inquiries and issues, contributing to a positive delivery experience. Good Guys Yard Work St. Louis, MO
Business Owner 08/2019- current
Establish and maintain positive relationships with customers, leading to repeat business and referrals.
Manage scheduling and logistics for multiple job sites to ensure timely service delivery.
Provide high-quality lawn care services, including mowing, trimming, and landscaping, tailored to customer needs.
Implement marketing strategies to attract new clients and grow the business.
Ensure attention to detail in all tasks, resulting in high customer satisfaction and positive reviews. Busch Stadium St. Louis, MO
Bartender/Server 03/2000-09/2020
Delivered exceptional customer service by efficiently serving drinks and food during high-volume events.
Maintained a clean and organized bar and serving area, ensuring compliance with health and safety standards.
Handled cash and credit transactions accurately, balancing the cash register at the end of shifts.
Assisted in training new staff on service protocols and best practices, promoting team cohesion.
Built strong relationships with regular customers, enhancing their overall experience and encouraging repeat visits.
Cell Net Contracting Co. St. Louis, MO
Gas Meter Technician 06/2006-08/2014
Accurately read and replaced gas meters, ensuring compliance with safety and industry standards.
Delivered exceptional customer service while interacting with clients during meter installations and changes.
Conducted routine maintenance checks and troubleshooting on gas meters, resolving issues efficiently.
Documented service records and maintained accurate logs to ensure regulatory compliance.
Collaborated with team members to improve operational efficiency and safety practices. EDUCATION
Belleville East High School Belleville, IL
High School Diploma
SKILLS AND INTERESTS
Hard Skills: Data Entry, Problem Solving, Team Collaboration, Verbal Communication, Written Communication Tech Skills: Google Suite, Microsoft Office, Zoom, Computer Proficiency Interests: Entrepreneurship, Volunteer Work, Music, Creative Arts, Gaming, Board Games
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