Advocacy-Driven Social Work Candidate with Trauma-Informed Focus

Ashley Janis

**** ***** **** **** ** Canton, MI *8187

***********@*****.*** 248-***-****

Personal Statement

Advocacy is more than a career prospect for myself, it is a way of life. I am determined to learn more about trauma-informed engagement strategies to empower marginalized communities. The Michigan Department of Health and Human Services has helped me in numerous ways. First, through First Step after coming out of domestic violence, and second, with Hegira Health for providing a Support Care Coordinator for my autistic son. My goal is to apply to Wayne State for their master’s program in social work. I believe this experience would not only help me prepare for a career in the knowledge of social work ethics, but it can help me feel less alone knowing others have experienced trauma similarly, and I can help by learning from them. Education

University of Michigan Ann Arbor, MI

Bachelor of Science in Biology, Health, and Society April 2022 GPA: 3.3

● Course Highlights: Human Anatomy, Human Physiology, German, Introduction to Women’s Studies, Molecular, Cellular & Developmental Biology, Anthropology, Women’s Health, Human Immunology Schoolcraft College Livonia, MI

Associate in Science December 2018

GPA: 3.7

● Course Highlights: Organic Chemistry I+II, Intro Psychology, Calculus

● Awards/Honors: Four Terms Phi Theta Kappa Honors (GPA higher than 3.5) Work Experience

Walgreens Pharmacy Ann Arbor, MI

Pharmacy Technician 20-25 hrs/week Sept. 2020-July 2021

● Administered COVID-19 vaccines to adults and children by following safe vaccine protocols

● Organized and filled prescriptions in a timely manner to assist patients according to their health needs

● Supported pharmacist by submitting claims to insurance and billing in compliance with Walgreens policies and procedures

● Maintained workflow by communicating effectively to staff members on how and when to complete pharmacy critical tasks

Lowe’s Westland, MI Customer Service Associate 20-30 hrs/week March 2015-Aug. 2019

● Assisted incoming customers while answering phone calls and processing internet orders

● Prioritized customer issues thoughtfully and accurately by managing tasks in a dynamic work environment

● Followed up with management about policies while discussing solutions with customers about their orders with third party companies

● Prepared and submitted documentation through fax regarding orders Trinity Health Hospital Livonia, MI Volunteer 3 hrs/week Nov 2023-Jan. 2024

● Provided warm blankets and water for patients and their families

● Communicated with patients and nursing staff quickly in response to call buttons Skills

● Proficient in Microsoft Outlook and Microsoft Office

● Strong communication

● Collaborative

● Critical thinking

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