SKILL
Exceptional communication
Attention to Detail
Time Management
Teamwork
LANGUAGES
Hindi
Full Professional Proficiency
English
Professional Working Proficiency
INTERESTS
TRAVELLING GYM
AKASH SINGH BHANDARI
Friendly, attentive, and focused on making every guest feel valued and welcome. A strong communication with a knack for resolving issues quickly, ensuring guest satisfaction. Proven ability to work collaboratively with team member, enhancing overall service quality. Brings a positive attitude and enthusiasm to create memorable guest interaction.
***********************@*****.*** 639-***-****
VPO Sherpur,Distt.
Dehradun, Teh. Vikasnagar
Dehradun, India
WORK EXPERIENCE
• GSA (GUEST SERVICE ASSOCIATE)
• Lp Vilas
9/2023 – 12/2024
Roles and responsibilities
• Communicated effectively with kitchen staff to maintain timely service and deliver requests.
• Performed additional tasks to keep dining room smoothly
• Handled customer complaints with empathy and professionalism, resolving issues to maintain high levels of guest satisfaction
• Trained and mentored new member, ensuring seamless onboarding and adherence to service standards.
• Organized special events and private dining experiences, coordinating with staff to exceed guest expectations.
• Consistently achieved positive feedback in customer satisfaction surveys, contributing to the venue’s strong reputation
EDUCATION AND TRAINING
• 6/4 Months of Industrial Training & Job Training IT/JT, Lp VILAS
02/2023 – 08/2023
• Diploma in Hotel Management
Maya Group of Colleges
04/2021 – 04/2022 Dehradun
Course
• Front office
• Food & Beverages Production
• House Keeping
• Govt.Senior Secondary School
Himachal Pradesh
04/2018 – 04/2019 Selaqui, Dehradun,
• Master Computer in Information Technology
Sarva Computer Institution
04/2013 – 04/2014 Rampur, Himachal Pradesh