Guest Experience Specialist with Hospitality Expertise

SKILL

Exceptional communication

Attention to Detail

Time Management

Teamwork

LANGUAGES

Hindi

Full Professional Proficiency

English

Professional Working Proficiency

INTERESTS

TRAVELLING GYM

AKASH SINGH BHANDARI

Friendly, attentive, and focused on making every guest feel valued and welcome. A strong communication with a knack for resolving issues quickly, ensuring guest satisfaction. Proven ability to work collaboratively with team member, enhancing overall service quality. Brings a positive attitude and enthusiasm to create memorable guest interaction.

***********************@*****.*** 639-***-****

VPO Sherpur,Distt.

Dehradun, Teh. Vikasnagar

Dehradun, India

WORK EXPERIENCE

• GSA (GUEST SERVICE ASSOCIATE)

• Lp Vilas

9/2023 – 12/2024

Roles and responsibilities

• Communicated effectively with kitchen staff to maintain timely service and deliver requests.

• Performed additional tasks to keep dining room smoothly

• Handled customer complaints with empathy and professionalism, resolving issues to maintain high levels of guest satisfaction

• Trained and mentored new member, ensuring seamless onboarding and adherence to service standards.

• Organized special events and private dining experiences, coordinating with staff to exceed guest expectations.

• Consistently achieved positive feedback in customer satisfaction surveys, contributing to the venue’s strong reputation

EDUCATION AND TRAINING

• 6/4 Months of Industrial Training & Job Training IT/JT, Lp VILAS

02/2023 – 08/2023

• Diploma in Hotel Management

Maya Group of Colleges

04/2021 – 04/2022 Dehradun

Course

• Front office

• Food & Beverages Production

• House Keeping

• Govt.Senior Secondary School

Himachal Pradesh

04/2018 – 04/2019 Selaqui, Dehradun,

• Master Computer in Information Technology

Sarva Computer Institution

04/2013 – 04/2014 Rampur, Himachal Pradesh

Contact this candidate