Customer Service Professional with Team Focus
Resume:
Angelina Ciuzio
Clinton, LA *****
****.********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Dialog Direct-Louisiana
July 2021 to November 2025
• I identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations. Develop in-depth product knowledge and provide accurate information to customers.
• Use CRM
• Use Microsoft office / Teams
• I have to use resources to keep up to date on the constant change of information, I am attentive and alert daily
• Strong cooperative skills with the ability to work effectively with teams such as providing information and helping with resolutions
• Document the interaction with customer
Thigh Debone
SANDERSONS FARMS-Hammond, LA
July 2020 to November 2020
I had to put thigh chicken bones on every third shackle, it had to be at a fast pace to keep up with production. Then, had to cut off the remaining bones within the pieces that had went through the machine.
Package Handler (Full-Time)
Elmer's Chocolate-Ponchatoula, LA
June 2020 to September 2020
I was on night shift, 4pm-2am. My duties were to put the small boxes of candy inside the bigger packaging and send it down the line. Also, when I was on the line I stacked the candies that were in the trays inside the carrier boxes and sent them down to be process. Prep Cook
Popeye's Restaurants-Amite, LA
July 2019 to June 2020
I lift up to 50 lb, work at a fast paste, and wash dishes. Subway Sandwich Artist
Quickway Food Stores-Independence, LA
December 2017 to February 2019
I had to be friendly to the customers. Which was no problem because of my personality. Memorize all the sandwiches lift boxes up to 50 lb or less, clean dishes, and prep. Cook
Sonic Drive-In-Hammond, LA
May 2017 to October 2018
I work every station, I also have learn the four station in little time. I try my hardest at what I do. I keep a positive attitude throughout my whole shift.
Education
All (High school or equivalent)
Independence High School-Independence, LA
August 2014 to May 2018
Skills
• Microsoft Word (10+ years)
• Computer skills (10+ years)
• Time management
• Packaging
• Microsoft Excel (10+ years)
• Typing (10+ years)
• Driving (9 years)
• Microsoft Office (10+ years)
• Teamwork
• Food Preparation
• Customer service (7 years)
• SAP
• Computer literacy
• Data entry
• Help Desk (2 years)
• Phone etiquette (4 years)
• Written communication
• Management (1 year)
• Call center experience (4 years)
• Microsoft Outlook
• Writing skills
• Communication skills (9 years)
• Basic math (10+ years)
• Windows (5 years)
• Microsoft PowerPoint (10+ years)
• English
Certifications and Licenses
Driver's License
June 2023 to June 2029
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