Senior Administrative and Debt-Management Professional

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VICKI JOY HILL 818-***-****

Looking for a position where I can utilize my supervisory skills and manager experience. I have over two decades of experience. I work effectively alone and/or with teams, time management and eager for new challenges. I am experienced with Microsoft Word, Excel, Point and Mortgage Builder. Core Qualifications:

Results-oriented, Client-focused, Quick learner, File/records maintenance, Exceptional customer service, Debt and credit management, Reliable, Energetic, Strong work ethic. EXPERIENCE

04/20/2019-09/27/2019-Temporary Job through agency Gared Graphics-Administration assistance and receptionist Answered all calls and took a message or put thru to appropriate party Handled all calendar appointments

Assembled and filed all purchase orders and invoices-scanned into correct file in our database Handled all incoming and outgoing mail. Stamped and provided to appropriate party Made all calls given to me by managers to request answers, provide answers or arrange a solution to to problems that is satisfactory to both parties

02/22/2019-04/17/2019-Temporary Job obtained on my own Nathanson and Kernochan-Administration assistance -Temporary Position Answered all calls and took a message or put thru to appropriate party Handled calendar for all appointments

Assembled all tax returns with proper envelops if monies due Made changed to tax returns per accountant request Filed and scanned all client and accountant documents 11/01/2018-12/22/2018

Planet Art-Quality Assurance-Calabasas, Ca. Temporary Position Reviewed and corrected all photos for cards, canvas, mugs etc. For clarity, quality, and made any corrections prior to items being sent. Spoke with clients via telephone and email regarding, questions, concerns, changes etc. 07/2015 to 10/30/2018

Sr. Debt Analyst – Nationwide Student Loan Rep./Gershfield Law - Woodland Hills, Ca. Make inbound and outbound calls.

Request clients recorded permission to pull credit for debt analyst. Analyst credit with client, and complete a budget for approval for debt settlement. Proceed to approval if applicable and request and calendar retainer and Compliance.

04/2015 to 07/2015

Guest Service Representative/Motel Six-Grants Pass, Or. Seasonal Assigned rooms to all clients.

Assured housekeeping has done their job thoroughly. Trained employees on cash drawer operations. Supplied tellers with coin and currency a needed. Directed specific questions to appropriate branch personnel. 07/2014 to 01/2015

Operations Manager/Loansuperstore.com -Woodland Hills, Ca. Worked with companies remote and in-house.

Reviewed all loans prior to submission for accuracy and professionalism. Reviewed conditions with lender prior to submission, tax returns, paystubs, W-2’s etc. Supplied all compliance forms that were dated appropriately. Supervised all funding’s and commissions to broker. Ordered all appraisals, title and escrow. Reviewed with client. Left to move to Oregon to take care of my father after a major surgery. 04/2014 to 07/2014

Operation/Processing Manager-Maverick Funding-Woodland Hills, CA Same as above job description/Closed branch in Woodland Hills 04/2000 to 04/2014

Processing Manager/Operations Manager/California Home Solution, Inc.-Woodland Hills, Ca. Obtained/review/complete all loan applications.

Obtained lenders with best rate and terms.

Developed good faith estimates for signatures.

Ordered appraisals, preliminaries and escrow.

Obtain all financial information and reviewed for accuracy to complete and submit files. Discussed rate and term with client, lock rate when appropriate. Order loan documents and arrange notary.

Prepare loan documents for signatures.

Handle client credit issues for credit clean up.

Order office supplies, maintained all phones and worked direct with escrow, title and appraisal companies.

EDUCATION Thousand Oaks High School, Thousand Oaks, Ca.

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